How do I become an Engagement Manager in Sydney?
Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Sydney
The following providers offer Engagement Manager courses in Sydney, New South Wales.
Common questions
Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.
There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.
Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.
Source: Australian Government Labour Market Insights 2023
Related career opportunities
Browse occupations related to Engagement Manager
Further reading
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4th August 2021Engagement Manager careers
If you're interested in enhancing your career in the bustling city of Sydney, exploring Engagement Manager courses in Sydney can be the key to unlocking new job opportunities. Engagement Managers play a crucial role in maintaining and nurturing client relationships, ensuring that businesses thrive in competitive markets. By taking courses from recognised training providers like Metro Institute, which offers a Diploma of Leadership and Management, you can gain the essential skills needed to excel in this dynamic field.
As you embark on this educational journey, you will not only learn directly from industry experts but also connect with other professionals in Sydney's vibrant business community. Training providers such as BBI, MITT offering a Diploma of Business, and Albright, which teaches a Diploma of Marketing and Communication, offer diverse courses tailored to the needs of aspiring Engagement Managers.
In addition to sharpening your skills, the courses also provide insights into related job roles that can further diversify your career trajectory. For instance, you might find yourself interested in becoming a Customer Relationship Manager or a Customer Experience Manager. Opportunities such as Service Delivery Manager and Customer Service Representative are also within reach, offering diverse pathways to explore within the engagement management spectrum.
The city of Sydney hosts several esteemed institutions like Western Sydney University, which offers a Master of Business Administration that could further strengthen your qualifications. Pursuing Customer Service Manager or even an Account Manager role could be the next step after completing your training. Besides, roles like Retention Specialist and Account Executive could also pique your interest as you develop your expertise through the various Engagement Manager courses in Sydney.