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Engagement Manager Courses in Victoria

Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.

How do I become an Engagement Manager in Victoria?

Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.

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There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.

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Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.

Source: Australian Government Labour Market Insights 2023

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Further reading

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How to start a career in Social Media Marketing

4th August 2021

Engagement Manager careers

If you are aiming to enhance your career as an Engagement Manager in Victoria, you have come to the right place. Our selection of Engagement Manager courses in Victoria features diverse options designed for experienced learners. These courses, such as the Diploma of Leadership and Management BSB50420 and the Certificate IV in Project Management Practice BSB40920, equip you with essential skills to excel in roles that require effective management and strategic planning.

Victoria is home to numerous training providers that adhere to strict standards set by their respective industry bodies, ensuring that the qualifications you gain are recognised and respected. Among the advanced courses, the Diploma of Business BSB50120 and the Diploma of Marketing and Communication BSB50620 will not only develop your managerial prowess but also enhance your marketing skills, which are crucial for engagement roles. Additionally, if you're looking for a higher level of education, the Master of Business Administration can provide a significant advantage.

This array of courses leads directly to exciting career paths, including roles such as Customer Relationship Manager and Customer Experience Manager. These positions involve crucial interactions with clients, where your skills in communication and management will shine. Other relevant roles you might explore include the Service Delivery Manager and Customer Service Representative, which require a strong understanding of client engagements and service optimisation.

Furthermore, the knowledge gained in these suggested business courses and Customer Engagement programmes will empower you to manage customer relations effectively, an essential aspect of any Engagement Manager's role. In today's competitive market in Victoria, being equipped with the right qualifications and skills can set you apart. Explore our Engagement Manager courses in Victoria today and take the first step towards an impactful career.