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Information Officer Courses in Cairns

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Cairns?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

If you're looking to advance your career in the information sector, Information Officer courses in Cairns offer a diverse range of training options to suit both beginners and experienced professionals. With eight courses available, you can choose from two distinct paths. Beginners can start with courses like the Certificate III in Tourism or the Certificate III in Business Administration, which equip you with essential skills in the information and business fields.

For those with prior qualifications or experience, advanced courses such as the Diploma of Library and Information Services or the Certificate IV in Library and Information Services provide deeper insights into the information management sector. These courses prepare you for roles that require a more specialised skill set, helping you to stand out in the competitive job market.

In addition to core Information Officer skills, these courses are linked to various fields of study such as Business courses and Business Administration. Understanding these interconnected disciplines can further enhance your qualifications, making you more attractive to potential employers in the Cairns area and beyond.

Completing an Information Officer course opens the door to various career pathways within the industry. You may find opportunities as an Administration Manager, a Business Administrator, or even as a Executive Assistant. These roles all require the foundational knowledge offered through the relevant courses, making them an ideal fit for graduates.

In summary, transforming your career with Information Officer courses in Cairns is a meaningful step that helps you develop the necessary skills to thrive in the information sector. The combination of beginner and advanced courses ensures that there’s something for everyone looking to elevate their career in the vibrant Cairns community. Whether you’re just starting or looking to enhance your qualifications, these courses can pave the way for a successful career path.