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Information Officer Courses in Canberra

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Canberra?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

If you are considering a career as an Information Officer, there has never been a better time to explore the Information Officer courses in Canberra. Catering to both beginners and experienced professionals, the offerings available in the Canberra region cover a variety of vital skills needed in today’s information and data-driven environments. With 7 courses available, you can find the right path based on your experience level, whether you are starting out or looking to enhance your existing qualifications.

For those new to the field, several beginner courses are designed to equip you with the foundational skills necessary for success. Notable options include the Certificate III in Tourism SIT30122 and the Maintain and Enhance Confidence in Public Service PSPETH009. These courses not only cover essential concepts but also provide practical insights into the workings of various information-related roles.

Experienced learners will benefit from advanced training options such as the Diploma of Library and Information Services BSB50520 and the Certificate IV in Library and Information Services BSB40720. These courses are specifically tailored for those who wish to deepen their expertise and advance into roles such as Administration Manager or Business Support Officer, among others. Exploring the Business courses may also provide insight into supplementary skills beneficial for an Information Officer career.

Completing an Information Officer course can open doors to a range of rewarding job roles in Canberra. Graduates may choose to pursue positions such as Operations Coordinator or Administration Manager, both of which are crucial in managing information effectively within organisations. With a variety of related positions available, including Executive Assistant and Receptionist, investing in your education through the Information Officer courses in Canberra can set you on a path to professional success and development.