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Information Officer Courses in Townsville

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Townsville?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

If you're looking to kick-start your career in the dynamic field of information management, consider exploring the variety of Information Officer courses in Townsville. This beautiful coastal city is not only a hub of activity but also offers numerous opportunities for those interested in tourism and business administration. Among the beginner courses available, you might find the Certificate III in Tourism SIT30122 and the Certificate III in Business Administration BSB30415 to be excellent starting points for developing essential skills without prior experience.

For those with previous experience or qualifications, Townsville has a range of advanced courses designed to elevate your career in information services. Enhance your knowledge further with the Diploma of Library and Information Services BSB50520 or the Certificate IV in Library and Information Services BSB40720. These courses will prepare you for high-calibre roles in information management, focusing on the skills that employers in Townsville are actively seeking.

Townsville’s learning landscape is enriched by its connections to various study fields, especially business and business administration. If you desire a comprehensive understanding of information management, delve into our business courses or specifically explore business administration courses. Engaging in these courses not only widens your horizons but also aligns with Townsville's growing business environment.

With a total of 8 Information Officer courses available in the region, you're sure to find the right program suited to your needs. Whether you are starting from scratch or looking to build on existing expertise, the array of courses in the Townsville area provide vital skills that are in demand across various industries. Take the first step towards your future today by browsing the available Information Officer courses in Townsville and see how you can make a mark in this exciting field.