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Information Officer Courses in Wollongong

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

    • 1.285 AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

      Explore all careers
  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become an Information Officer in Wollongong?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wollongong

The following providers offer Information Officer courses in Wollongong, New South Wales.
Australian Skills Management Institute
32217
1
Australian College of Higher Studies
90924
1
North Metropolitan TAFE
52786
4
Regional Training Services Qld
40702
1
The Sydney Business and Travel Academy
90412
1
TAFE NSW
90003
5
Careers Training Centre
40557
1
Northern Beaches & Mosman College
90113
1
South Regional TAFE
52790
1
Australian Centre for Financial and Environmental Compliance
88151
1
Industry Training Alliance
46181
1

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

All information officer courses

Information Officer careers

If you're looking to kickstart your career in the information officer field, there are various Information Officer courses in Wollongong tailored to different experience levels. Beginners can choose from popular options such as the Certificate III in Tourism or the Certificate III in Business Administration, both designed to equip newcomers with essential skills for the workforce. For experienced learners, advanced courses like the Diploma of Library and Information Services offer deeper insights and specialised knowledge, perfect for those looking to advance their careers.

These courses are provided by reputable organisations such as ITA, NBMC, and The Illawarra ITeC, ensuring a quality education in Wollongong. With a selection of related job roles including Operations Coordinator, Business Administrator, and Executive Assistant, there's a variety of opportunities for graduates to explore upon completing their training.

Enrolling in Information Officer courses in Wollongong not only prepares you for these career paths but also provides access to specialised fields of study, such as Business and Business Administration. Whether you're aiming for executive roles or starting off as an Administrative Assistant, finding the right course will set you on the path to success within the thriving Wollongong job market.