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Shift Manager Courses in Queensland

A Shift Manager supervises staff and operations at a dining venue, ensuring smooth service and excellent customer care during shifts.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Shift Manager in Queensland?

Get qualified to work as a Shift Manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.

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Further reading

What can you do with a Diploma of Leadership and Management?

20th April 2021

How do I become a sales manager?

22nd December 2022

Career spotlight: Hospitality professionals

17th September 2019

Shift Manager careers

If you’re looking to advance your career in the hospitality industry, consider exploring the available Shift Manager courses in Queensland. These courses are designed to provide essential skills and knowledge that equip you for managing shifts effectively in a dynamic environment. With the vibrant tourism landscape in Queensland, particularly in the bustling cities and popular tourist destinations like Brisbane and the Gold Coast, there are ample opportunities to thrive in this rewarding role.

Studying Shift Manager courses not only helps you improve your managerial skills but also enhances your understanding of the Tourism, Travel and Hospitality courses available in Queensland. A strong foundation in hospitality is crucial for any aspiring shift manager, allowing you to oversee operations efficiently while delivering outstanding customer service. In Queensland's thriving hospitality scene, having recognised qualifications can set you apart from the competition and open doors to higher-level positions.

In addition to the core skills required for a shift manager, these courses can introduce you to facets of the industry that may be invaluable. If you want to specialise further, consider exploring the focused Hospitality courses that complement your shift management training. Whether you’re managing shifts at a busy restaurant in the heart of Brisbane or ensuring a seamless service experience in a resort on the Sunshine Coast, these qualifications will provide you with the necessary tools to succeed.

With two well-structured Shift Manager courses in Queensland, now is an excellent time to take the next step in your career. By enrolling in these programmes, you will not only gain practical skills but also invaluable industry insights that benefit your long-term career prospects. Start your journey to becoming a proficient shift manager and leverage the rewarding opportunities that await you in Queensland's vibrant hospitality sector.