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Customer Service Officer Courses in Adelaide

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Adelaide?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Adelaide

The following providers offer Customer Service Officer courses in Adelaide, South Australia.
MCI Institute
91088
1
Upskilled
40374
2
River Oak College
46425
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
College of Public Employment
40390
1
Motor Traders Association of NSW
90402
1
Target Training
90731
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Adelaide Institute of Business and Technology
40312
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

For those looking to embark on a rewarding career in customer service, the Customer Service Officer courses in Adelaide offer an excellent foundation. With 17 courses available, learners can choose from various beginner options, such as the Certificate III in Business or the Certificate III in Community Pharmacy, both designed for individuals with no prior experience. Furthermore, more experienced learners can opt for advanced courses, including the Certificate IV in Local Government to enhance their skills.

Adelaide boasts reputable training providers such as IBC and The Pharmacy Guild of Australia, who are committed to delivering quality education tailored to aspiring Customer Service Officers. Additionally, institutions like TIME Education and Training and TAFE SA provide a supportive learning environment to help students achieve their career goals in customer service.

In addition to providing essential skills through these courses, students may also find interest in related career paths such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. By completing Customer Service Officer courses in Adelaide, individuals will be equipped to thrive in dynamic roles such as Customer Service Representative and Client Services Officer, ultimately leading to a fulfilling career in the vibrant South Australian job market.