How do I become a Customer Service Officer in Bathurst?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Bathurst
The following providers offer Customer Service Officer courses in Bathurst, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
3
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
1
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- LGA40120 Certificate IV in Local Government
- AUR20116 Certificate II in Automotive Administration
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales
- PSPGEN100 Manage Conflict
- TLIE2007 Use communications systems
- LGA50120 Diploma of Local Government (Rates)
- BSBOPS404 Implement Customer Service Strategies
- LGA30120 Certificate III in Local Government
- FWP20616 Certificate II in Timber Merchandising
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- LGA30120 Certificate III in Local Government (Rates)
- BSBOPS305 Process Customer Complaints
- HLTSS00065 Infection control Skill Set (Retail)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- BSBTEC301 Design and Produce Business Documents
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- ICP31220 Certificate III in Print Communications
- 10856NAT Certificate IV in English Proficiency
- BSBWRT311 Write simple documents
- SITXFIN007 Process Financial Transactions
- 11040NAT Certificate III in Career Advancement
- BSB30415 Certificate III in Business Administration
- SITHGAM023 Attend Gaming Machines
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- BSBSS00107 Marketing and Communication Foundations Skill Set
Customer Service Officer careers
Are you eager to kick-start a fulfilling career in the customer service industry? The Customer Service Officer courses in Bathurst offer a great opportunity for those looking to build their skills and knowledge. With 17 courses available, including 16 beginner options, you can find a course that fits your experience level and career aspirations. Popular beginner courses such as the Certificate III in Business and the Certificate II in Applied Digital Technologies are fantastic places to start your journey.
For those seeking to advance their skills, there is also an opportunity to explore the Certificate IV in Local Government. This course is designed for learners with some prior experience and can open doors to more complex roles in customer service. By enroling in these Customer Service Officer courses in Bathurst, you are paving the way for a rewarding professional journey.
Further benefiting your prospects, the courses available in Bathurst can equip you for various exciting job roles. Consider the possibilities of becoming a Customer Relationship Manager or a Customer Experience Manager. These roles not only involve managing client interactions but also play a crucial part in shaping an organisation's reputation. For those who enjoy challenges, the role of a Service Delivery Manager could be a perfect fit.
With the diverse range of Customer Service Officer courses in Bathurst, you can also prepare for roles such as a Customer Service Representative or a Customer Service Manager. These positions are essential in any organisation and provide opportunities for career progression. Those interested in forging strong relationships with clients may find themselves well-suited for the role of an Account Manager or even a Client Services Officer.
Embark on your journey towards becoming a competent Customer Service Officer by exploring the various courses offered in the Bathurst region. With a supportive learning environment and numerous pathways to career advancement, you are encouraged to take the first step today. Visit the Customer Service Officer courses in Bathurst page to see the full list of options and find a course that suits your aspirations.
