How do I become a Customer Service Officer in Bunbury?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Bunbury
The following providers offer Customer Service Officer courses in Bunbury, Western Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Australian Vocational Academy
0826
1
Gateway Training Academy
32305
1
South Regional TAFE
52790
2
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- AUR20116 Certificate II in Automotive Administration
- PSPGEN100 Manage Conflict
- SIR30316 Certificate III in Business to Business Sales
- ICT20120 Certificate II in Applied Digital Technologies
- SITXFIN007 Process Financial Transactions
- SITXCCS014 Provide Service to Customers
- 22646VIC Certificate IV in EAL (Further Study)
- HLTSS00065 Infection control Skill Set (Retail)
- 11040NAT Certificate III in Career Advancement
- BSBSS00107 Marketing and Communication Foundations Skill Set
- 10728NAT Certificate II in Spoken and Written English
- FNS20120 Certificate II in Financial Services
- LGA50120 Diploma of Local Government (Rates)
- LGA30120 Certificate III in Local Government (Rates)
- BSBWRT311 Write simple documents
- SITSS00088 Online Engagement for Small Business
- ICP31220 Certificate III in Print Communications
- LGA30120 Certificate III in Local Government (Leadership & Management)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- BSBTEC301 Design and Produce Business Documents
- 10856NAT Certificate IV in English Proficiency
- SITHGAM023 Attend Gaming Machines
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- AUR21120 Certificate II in Automotive Sales
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- FWP20616 Certificate II in Timber Merchandising
- SIR30116 Certificate III in Community Pharmacy (Front of House)
Customer Service Officer careers
If you're looking to launch your career as a Customer Service Officer, Bunbury offers a variety of excellent training opportunities. With a total of 15 Customer Service Officer courses in Bunbury, including 14 beginner courses designed for those with no prior experience, this is the perfect place to start. Some popular options include the Certificate III in Business BSB30120 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216. These courses provide foundational skills essential for success in customer service roles.
For those with prior qualifications or experience, Bunbury also presents advanced options such as the Certificate IV in Local Government LGA40120. This qualification caters to learners aiming to enhance their expertise and take on more senior roles within the customer service sector. The extensive training provided ensures you are well-equipped to meet the demands of the job market.
Several reputable training providers, including South Regional TAFE and GTA, deliver these Customer Service Officer courses in Bunbury. By choosing a recognised provider, you are ensuring that the skills and knowledge you gain are both current and industry-relevant, giving you a competitive edge in the job market.
Moreover, the skills learned in Customer Service Officer courses can be applied to various related job roles that may interest you. Positions such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager are just a few examples of career paths available following your training. The broad skill set developed through these courses not only opens doors in customer service but also enables progression into management and specialised roles.
In addition to the job roles mentioned above, pursuing a career in customer service can lead you to positions such as Customer Service Representative, Account Manager, and Business Relationship Manager. Each of these roles requires a solid understanding of customer engagement and effective communication, skills honed through the various Business courses and specifically in Customer Engagement. Taking the step to enrol in a Customer Service Officer course in Bunbury can set you on the path to a fulfilling career. Take advantage of the local opportunities available to you today!
