How do I become a Customer Service Officer in Central Coast?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Central Coast
The following providers offer Customer Service Officer courses in Central Coast, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
3
Australia Learning Institute
41429
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
1
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
St George & Sutherland Community College
7091
1
Vital Training Solutions
91618
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- FWP20616 Certificate II in Timber Merchandising
- SITSS00088 Online Engagement for Small Business
- BSBWRT311 Write simple documents
- AUR20116 Certificate II in Automotive Administration
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- 11040NAT Certificate III in Career Advancement
- LGA50120 Diploma of Local Government (Rates)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- FNS20120 Certificate II in Financial Services
- BSBSS00107 Marketing and Communication Foundations Skill Set
- 10856NAT Certificate IV in English Proficiency
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- LGA30120 Certificate III in Local Government (Leadership & Management)
- BSBOPS305 Process Customer Complaints
- SITXFIN007 Process Financial Transactions
- BSBTEC301 Design and Produce Business Documents
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- LGA30120 Certificate III in Local Government (Rates)
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- 10728NAT Certificate II in Spoken and Written English
- SITHGAM023 Attend Gaming Machines
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- ICT20120 Certificate II in Applied Digital Technologies
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- ICP31220 Certificate III in Print Communications
Customer Service Officer careers
If you are looking to enhance your career with Customer Service Officer courses in Central Coast, you have numerous options available at your fingertips. This picturesque region, known for its stunning coastlines and vibrant community, is home to a variety of training providers, including the Australian College of Professional Careers, which offers the Certificate III in Business. Notably, these courses are designed to equip you with essential skills for effective customer service in diverse environments.
The Central Coast boasts a wide range of training opportunities, with notable institutions like The Pharmacy Guild of Australia, which provides the Certificate III in Community Pharmacy, and Vital Training Solutions that teaches Certificate II in Applied Digital Technologies. By enrolling in courses at these esteemed providers, you can develop your abilities, gearing yourself for roles such as a Customer Service Manager or a Customer Service Representative.
Whether your future aspirations include becoming a Customer Relationship Manager or an Account Executive, the variety of Customer Service Officer courses in Central Coast can support your professional journey. Institutions like GoTrain and Australia Learning Institute are integral to this educational landscape, offering tailored programmes that are recognised within the industry.
In addition to foundational customer service skills, these courses will open pathways to more advanced roles, such as a Client Services Officer or Service Delivery Manager. With 22 Customer Service Officer courses available, your success in the customer service field is within reach. By choosing to study in Central Coast, you are not only investing in your education but also preparing yourself for a rewarding career that thrives on excellent communication and client engagement.
