How do I become a Customer Service Officer in Mount Gambier?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Mount Gambier
The following providers offer Customer Service Officer courses in Mount Gambier, South Australia.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- AUR20116 Certificate II in Automotive Administration
- SITXFIN007 Process Financial Transactions
- BSBSS00107 Marketing and Communication Foundations Skill Set
- PSPGEN100 Manage Conflict
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- LGA30120 Certificate III in Local Government
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- FNS20120 Certificate II in Financial Services
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- HLTSS00065 Infection control Skill Set (Retail)
- 22646VIC Certificate IV in EAL (Further Study)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- BSBOPS404 Implement Customer Service Strategies
- SITXCCS014 Provide Service to Customers
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- BSBWRT311 Write simple documents
- LGA40120 Certificate IV in Local Government
- ICT20120 Certificate II in Applied Digital Technologies
- 10728NAT Certificate II in Spoken and Written English
- 11040NAT Certificate III in Career Advancement
- FWP20616 Certificate II in Timber Merchandising
- SITHGAM023 Attend Gaming Machines
- LGA50120 Diploma of Local Government (Rates)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
Customer Service Officer careers
If you're looking to embark on a rewarding career as a Customer Service Officer, the options available through Customer Service Officer courses in Mount Gambier are extensive and tailored to both beginners and those with prior experience. With 14 courses available, there’s something to suit everyone's needs. Beginners can explore engaging courses such as the Certificate III in Business BSB30120 or the Certificate III in Community Pharmacy SIR30116, providing foundational skills essential for success in customer service roles.
For those with experience, the Certificate IV in Local Government LGA40120 offers advanced training to elevate your career. Additionally, students interested in deepening their knowledge in related areas can explore fields such as Business courses and Customer Engagement. Completing a Customer Service Officer course can also open the door to various job roles, including Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager.
In Mount Gambier, the demand for skilled customer service professionals continues to grow, and enrolling in one of the local Customer Service Officer courses can significantly enhance your job prospects. Explore the diverse set of skills you can acquire, from managing customer relationships to processing financial transactions. By undertaking these courses, you’ll be well-prepared for various roles such as Customer Service Representative or even aim for positions like Business Relationship Manager. Start your journey today by visiting the Customer Service Officer courses in Mount Gambier page.