Queensland

Customer Service Representative courses in Cairns

Browse courses recommended for aspiring customer service representative in Cairns QLD.

Courses for beginners

There are 8 courses available in Cairns Queensland for beginner learners with no prior experience or qualifications.

SIR30216

Certificate III in Retail

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

On Campus, Online
6 months
$1,200 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 2 courses available in Cairns Queensland for experienced learners with prior experience or qualifications.

FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Traineeship
24 months
$5,500
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Key questions

Related occupations

Explore related occupations in the customer service representative sector.

More about customer service representative courses in Cairns

If you are looking to build a rewarding career in customer service, there are numerous Customer Service Representative courses in Cairns that cater to various skill levels. Whether you are starting out with no prior experience or looking to enhance your existing qualifications, there are 18 different courses available in the Cairns area. For those new to the field, popular beginner courses such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement) provide essential skills that will equip you for challenging roles in customer service.

Experienced learners can also find advanced options, such as the Certificate IV in General Insurance, which is ideal for those aiming to specialise or take on management positions. In Cairns, TAFE Queensland is one prominent training provider offering a range of these courses, ensuring quality education and support for aspiring Customer Service Representatives. With both vocational education and training (VET) and short courses available, you have the flexibility to choose the pathway that best suits your career goals.

Beyond the coursework, pursuing a Customer Service Representative role opens the door to various related job opportunities including Customer Service Manager, Customer Experience Manager, and Retail Assistant. The skills you gain through these courses will prepare you for these diverse roles, thus expanding your employment prospects within the business and retail sectors in and around Cairns.

Furthermore, the business courses and retail courses offered in the area thoroughly complement the Customer Service Representative courses, providing a well-rounded educational experience. If you're ready to step into a career that values customer engagement and satisfaction, explore the available Customer Service Representative courses in Cairns today and take the first step towards your professional journey.

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022