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Customer Service Representative Courses in Darwin

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Darwin?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Darwin

The following providers offer Customer Service Representative courses in Darwin, Northern Territory.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Taminmin College
855
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

For those seeking to establish a rewarding career in customer service, a variety of Customer Service Representative courses in Darwin are available to suit different experience levels. Beginner learners can choose from 15 different courses, including the highly regarded Certificate III in Retail SIR30216 and Certificate III in Business (Customer Engagement) BSB30120. For those with prior experience, advanced offerings like the Certificate IV in General Insurance FNS41422 provide opportunities to deepen expertise and enhance career prospects.

Several reputable training providers in Darwin, such as Taminmin College, offer these valuable programs, ensuring students gain practical skills and knowledge relevant to the dynamic customer service landscape. Completing a course can lead to numerous career paths, including roles like Customer Experience Manager, Service Delivery Manager, and Customer Service Officer. Whether you're just beginning or looking to advance, Darwin offers plenty of educational resources tailored to meet your career objectives.

In addition to customer service-specific disciplines, related studies such as Business courses and Retail courses can greatly enhance your skill set. Focusing on supplementary skills in areas like Customer Engagement will prepare you for various job roles like Retail Assistant and Store Manager. With the appropriate training, you can excel in the ever-growing customer service sector in Darwin, paving the way for a successful career path.