Queensland

Customer Service Representative courses in Gold Coast

Browse courses recommended for aspiring customer service representative in Gold Coast QLD.

Courses for beginners

There are 8 courses available in Gold Coast Queensland for beginner learners with no prior experience or qualifications.

SIR30216

Certificate III in Retail

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

Blended, On Campus, Online
4 - 6 months
$0 - $1,200
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 2 courses available in Gold Coast Queensland for experienced learners with prior experience or qualifications.

FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Blended, Traineeship
24 months
$5,500
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Key questions

Related occupations

Explore related occupations in the customer service representative sector.

More about customer service representative courses in Gold Coast

If you're looking to embark on a rewarding career in customer service, there are numerous Customer Service Representative courses in Gold Coast to help you get started. With a variety of beginner and advanced courses available, whether you’re entering the workforce for the first time or looking to expand your skills, you’ll find a course that suits your needs. For newcomers, popular options include the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120. These courses are designed to equip you with the essential skills needed in today’s customer-centric world.

In Gold Coast, training providers such as AUIT and MIA are committed to delivering high-quality education in customer service. For those interested in specialised skills, the Cyber Security Awareness Skill Set is also offered through providers like Comtech Training. These courses provide an excellent gateway for aspiring customer service representatives to develop both foundational and advanced skills relevant to the evolving job market.

With a total of 19 Customer Service Representative courses in Gold Coast, including advanced options such as the Certificate IV in General Insurance FNS41422, you're sure to find the right pathway to advance your career. Enrolling in one of these courses not only enhances your employability but also prepares you for a dynamic work environment where exceptional customer service is key. Explore your options today and take the first step towards a fulfilling career in customer service by visiting the Customer Service Representative courses in Gold Coast.

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022