
Courses for beginners
There are 8 courses available in Launceston Tasmania for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.

Certificate III in Business (Customer Engagement)
- There are no mandated entry requirements.

Customer Experience: Elevate
- There are no mandated entry requirements.

Certificate II in Retail Services
- There are no mandated entry requirements.








Certificate I in Retail Services
- There are no mandated entry requirements.

Courses for experienced learners
There are 2 courses available in Launceston Tasmania for experienced learners with prior experience or qualifications.
Certificate IV in General Insurance
- There are no mandated entry requirements.



Certificate IV in Hospital or Health Services Pharmacy Support
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications

Key questions
How can I become a customer service representative?
To become a customer service representative in Launceston, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Launceston?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Launceston area that provide customer service representative training. The closest campus is 8km away from the center of Launceston. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about customer service representative courses in Launceston
Are you looking to embark on a rewarding career in customer service? The Customer Service Representative courses in Launceston provide you with the knowledge and skills needed to thrive in this dynamic field. With 19 diverse courses available, aspiring customer service representatives can find tailored training that meets their specific career goals and aspirations. Delivered by reputable Registered Training Organisations (RTOs) and recognised industry bodies, these courses ensure you're well-equipped for success right here in the heart of Launceston.
Studying in Launceston offers a delightful blend of community spirit and professional opportunities. The bustling retail and service sectors in areas like the Launceston City Centre create a vibrant environment for gaining practical experience while learning. Enrolment in any of the local Customer Service Representative courses in Launceston not only prepares you for immediate employment but empowers you to make lasting connections within the industry. Whether you're aiming for full-time roles or seeking flexibility with part-time positions, there's a course that will align with your lifestyle.
Taking the first step towards your dream career in customer service has never been easier. Local training providers offer comprehensive programs that cover essential skills such as communication, problem-solving, and conflict resolution. Completing one of the Customer Service Representative courses in Launceston can significantly boost your employability in a rapidly growing job market. Embrace the opportunity to enhance your professional skills and secure your place in one of Launceston's essential industries today!
Further reading


What can you do with a Certificate III in Retail?
13th October 2020