Queensland

Customer Service Representative courses in Mackay

Browse courses recommended for aspiring customer service representative in Mackay QLD.

Courses for beginners

There are 8 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.

SIR30216

Certificate III in Retail

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

On Campus, Online
6 months
$1,200 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 2 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.

FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Traineeship
24 months
$5,500
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Key questions

Related occupations

Explore related occupations in the customer service representative sector.

More about customer service representative courses in Mackay

If you are looking to begin a rewarding career in customer service, exploring Customer Service Representative courses in Mackay is an excellent first step. With 18 courses currently available, ranging from beginner options to advanced qualifications, you can easily find one that suits your background and career aspirations. Beginner courses such as the Certificate III in Retail SIR30216 and the Certificate II in Customer Engagement BSB20215 are perfect for those with no prior experience. More experienced learners can opt for courses like the Certificate IV in General Insurance FNS41422.

Several reputable training providers deliver these courses in the Mackay area, ensuring you receive a quality education. Notably, TAFE Queensland is a prominent institution that offers various customer service training programmes tailored to meet industry needs. Whether you choose to focus on retail, business, or customer engagement, the opportunities for advancement are numerous when you complete programs such as the Certificate III in Business (Customer Engagement) BSB30120.

The skills gained from these Customer Service Representative courses in Mackay can open doors to numerous job opportunities. Graduates often find fulfilling roles as Customer Service Officers, Account Managers, or even Service Delivery Managers. The demand for skilled professionals in customer-oriented roles continues to grow, making these qualifications valuable in the ever-evolving job market.

Additionally, pursuing a career in customer service can lead to various pathways in related fields such as business and retail. Roles like Retail Assistants and Store Managers further highlight the versatility of skills acquired through this training. To start your journey in this rewarding field, consider enrolling in one of the Customer Service Representative courses in Mackay today!

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022