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Customer Service Representative Courses in Melton

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Melton?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Melton

The following providers offer Customer Service Representative courses in Melton, Victoria.
National Skills
45438
1
Alffie
41206
4
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Danford College
21979
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Integrity Business College
21739
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Cire Services
4150
1
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Foundation Learning Centre
3977
1
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Spectra Training
21356
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to kickstart your career in customer service, the Customer Service Representative courses in Melton offer a fantastic opportunity to gain the skills you need. With a variety of training providers such as ST, offering a Certificate III in Retail, and IBC, delivering a Certificate III in Business (Customer Engagement), you can select a course that fits your interests and needs. Other providers like Alffie and Cire Services also offer specialised training, ensuring you have strong practical foundations as you pursue a career in customer service.

Completing a Customer Service Representative course in Melton prepares you for various job roles, including Customer Relationship Manager, Customer Experience Manager, and Retail Assistant. You can also explore career paths such as a Service Delivery Manager or a Customer Service Officer, all of which are directly related to your customer service training. Each of these roles plays an essential part in ensuring customer satisfaction and loyalty, making them valuable and rewarding career options in the thriving job market of Melton.

Choosing to study in the Melton area gives you access to local industry connections and job opportunities, as well as a supportive training environment. Alongside gaining qualifications, you'll be developing skills that are transferable to many positions. Furthermore, the courses are aligned with related fields of study like Business courses, Retail courses, and Customer Engagement, enhancing your employability. With courses available at well-recognised institutions, you’re set to embark on a successful career in customer service right here in Melton.