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Information Officer Courses in Australian Capital Territory

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Australian Capital Territory?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

If you are seeking to embark on a career as an Information Officer, exploring the array of Information Officer courses in Australian Capital Territory is a great starting point. With a variety of courses designed for both beginners and experienced learners, there is something to suit every individual's needs. For those who possess little to no prior experience, the Certificate III in Tourism SIT30122 and the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 are ideal options that provide foundational skills in the information field. Additionally, the Maintain and Enhance Confidence in Public Service PSPETH009 course further enhances your readiness for a role in public service sectors.

For those with existing qualifications or prior experience, our selection of advanced Information Officer courses in Australian Capital Territory offers a pathway to deepen expertise and expand career prospects. The Diploma of Library and Information Services BSB50520 equips learners with comprehensive knowledge about library and information systems, while the Certificate IV in Library and Information Services BSB40720 is tailored specifically for those aiming to upskill their capabilities in this vibrant field.

Moreover, advanced courses such as the Certificate IV in Surveying and Spatial Information Services (Surveying) CPP41721 allow learners to delve deeper into specialized areas of information services, particularly those related to land and spatial information. If you're looking to broaden your scope within the information sector, this course may be particularly appealing. Another option is the Certificate IV in Surveying and Spatial Information Services CPP41721, which offers similar insights and knowledge crucial for today’s data-driven roles.

Located in the Australian Capital Territory, a hub for numerous information-related careers, these Information Officer courses provide the right training to complement the needs of local employers. By enrolling in one of these courses, you are positioning yourself favourably within a dynamic and evolving industry. Explore the full list of Information Officer courses in Australian Capital Territory by visiting Courses.com.au today and take the first step towards an exciting career in information management.

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