Course providers in Ballarat
The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates.
Learn moreStep into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.
Learn moreThe BSB40420 Certificate IV in Human Resource Management is for HR Co-ordinators or managers and line supervisors that also have HR responsibilities. Over 12-18 months of study you will learn how to support the learning and development of teams, and support the HR process at your organisation. The course covers: recruitment and onboarding, performance development, advanced payroll, work health and safety implementation, industrial relations, critical communication skills. Enquire now for the full list of study units, elective choices, and enrolment opportunities.
Learn moreGet the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.
Learn moreThe BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities.
Learn moreLearn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates.
Learn morePlease note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.
Learn moreThe BSB40120 Certificate IV in Business (Operations) is perfect for small business owners or managers who need hands-on operational skills in all facets of the business. This nationally recognised qualification covers: business planning, recruitment and onboarding, marketing and sales, customer service, risk management and governance, policy development, supplier negotiation, social media and the organisation’s website. Enquire now for the full list of study unit choices, graduation outcomes, and enrolment centres near you.
Learn moreGet started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.
Learn moreBecome a quality assurance manager with the BSB50920 Diploma of Quality Auditing. This hands-on qualification is recognised Australia-wide and you will learn how to lead quality audit teams and operational compliance. The course has a strong focus on leadership and communication, so you’ll spend time learning how to communicate with influence, lead meetings, and make presentations. The course also covers: working within compliance frameworks, evaluating and reviewing compliance, analysing evidence and data, managing business risk, quality audit reporting, and much more. Enquire now for the full list of study units, career outcomes, and upcoming enrolment dates.
Learn moreEntry requirements
Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
- There are no formal academic requirements
- Additional entry requirements are set by individual course providers
Career opportunities
The Certificate II in Core Skills for Employment and Training - Communication will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Sales Assistant
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
Warehouse Assistant
A Warehouse Assistant carries out a range of duties in a warehouse or storage facility. You might receive stock as it arrives and distribute it to...
More about Certificate II in Core Skills for Employment and Training - Communication
The Certificate II in Core Skills for Employment and Training - Communication is an essential qualification for aspiring professionals in Ballarat, designed to equip individuals with vital skills required in various industries. This course serves as a stepping stone for those interested in advancing their careers in fields such as Business and Retail, as well as essential sectors like Transport and Logistics.
Students who complete this course will gain practical skills that prepare them for various job roles, including a Customer Service Representative and Retail Assistant. These roles are crucial in ensuring that businesses operate efficiently and that customers receive exceptional service. In a vibrant regional centre like Ballarat, the demand for skilled communication professionals continues to grow, making this qualification more relevant than ever.
Furthermore, those who aspire to careers as a Data Entry Operator, Receptionist, or Warehouse Assistant will find that the skills acquired through the Certificate II programme align perfectly with the requirements of local employers. The knowledge gained from this course enables students to exhibit workplace readiness and adaptability, essential traits highly sought after in today’s job market.
In addition to career-specific roles, graduates can also explore opportunities as an Administrative Assistant or a Sales Assistant. Both positions require strong communication skills and demonstrate a candidate's ability to engage effectively with customers and team members alike. Completing the Certificate II in Core Skills for Employment and Training - Communication significantly enhances employability and career prospects across these varied roles.