Course providers in Western Australia
The BSB40420 Certificate IV in Human Resource Management is for HR Co-ordinators or managers and line supervisors that also have HR responsibilities. Over 12-18 months of study you will learn how to support the learning and development of teams, and support the HR process at your organisation. The course covers: recruitment and onboarding, performance development, advanced payroll, work health and safety implementation, industrial relations, critical communication skills. Enquire now for the full list of study units, elective choices, and enrolment opportunities.
Learn moreLearn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates.
Learn moreGet started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.
Learn moreBecome a quality assurance manager with the BSB50920 Diploma of Quality Auditing. This hands-on qualification is recognised Australia-wide and you will learn how to lead quality audit teams and operational compliance. The course has a strong focus on leadership and communication, so you’ll spend time learning how to communicate with influence, lead meetings, and make presentations. The course also covers: working within compliance frameworks, evaluating and reviewing compliance, analysing evidence and data, managing business risk, quality audit reporting, and much more. Enquire now for the full list of study units, career outcomes, and upcoming enrolment dates.
Learn moreDo you need a business qualification that delivers a holistic blend of administration, management, and leadership skills? Try the BSB60120 Advanced Diploma of Business. This nationally recognised diploma will develop your critical thinking and emotional intelligence, as well as make you a more confident and effective communicator. The course covers: budgeting and finances, managing business resources, policy development, operationally planning, team management, continuous improvement, departmental safety and sustainability, risk management, and much more. Enquire now for the list of entry requirements, study units, and upcoming enrolment dates.
Learn moreStep up to senior management with the BSB60420 Advanced Diploma of Leadership and Management. This advanced qualification will teach you how to provide leadership across an organisation while managing innovation and continuous improvement. Over 12-18 months of study you will be developing your critical thinking and strategic communication skills. Graduate ready to implement a business plan and tackle a range of complex problems and strategies. Enquire now for the list of elective choices, entry requirements, and enrolment opportunities near you.
Learn moreEnsure your company (or department) complies with quality standards and government regulations with the BSB50120 Diploma of Business (Compliance). This nationally recognised diploma will teach you how to interpret compliance requirements, then evaluate and review your organisation’s existing systems. You’ll gain a wide range of skills (critical thinking, managing business resources, advanced communication, operational planning) and graduate with the ability to carry out a quality audit, ensure a safe workplace, and manage business risk. Enquire now for the full list of entry requirements, study units, and upcoming enrolment dates.
Learn moreBecome a marketing manager or independent marketing consultant with the BSB50620 Diploma of Marketing and Communication. This nationally recognised diploma builds on your existing skills and marketing knowledge, and teaches you how to develop advanced marketing and social medial engagement plans. During your studies you will be carrying out market research and conducting marketing audits, as well as learning copywriting and the subtle art of persuasion. The course also covers: the marketing mix, budgets and financial plans, workplace innovation, project work. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates.
Learn moreDo you need a business qualification that delivers outstanding managerial and leadership skills? Try the BSB50120 Diploma of Business (Leadership). This nationally recognised diploma will develop your critical thinking and teach you how to lead communication in the workplace. The course also covers: managing business resources, budgeting and departmental financial planning, supporting employee and industrial relations, managing people performance, leading and managing effective workplace relationships, facilitating the performance development process, and much more. Enquire now for the list of entry requirements, study units, and enrolment dates.
Learn moreThe Diploma of Business (Records and Information Management) will give you the business operations skills you need to deal with records and information technologies in a wide range of settings. You will learn how to manage business resources, financial plans and administrative systems in order to ensure that an organisation functions effectively. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates.
Learn moreEntry requirements
Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
- There are no formal academic requirements
- Additional entry requirements are set by individual course providers
Career opportunities
The Certificate II in Small Business Operations and Innovation will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
More about Certificate II in Small Business Operations and Innovation
Enrolling in the Certificate II in Small Business Operations and Innovation offers a fantastic opportunity for individuals in Western Australia seeking to establish a successful career in the vibrant business landscape. This qualification equips students with essential skills in areas such as business management, customer service, and innovation, making graduates attractive candidates for various roles in the industry. By pursuing this course, learners can tap into the potential of thriving fields such as business courses and retail courses, enhancing their employability across different sectors.
The knowledge gained from the Certificate II in Small Business Operations and Innovation can lead to exciting career prospects in Western Australia. Graduates can aspire to positions such as a Customer Service Representative, providing excellent support to clients while honing their interpersonal skills. Alternatively, those interested in retail can look forward to becoming a Retail Assistant, where they can engage directly with customers and contribute to sales goals.
Students of this course will also find that their qualifications open doors to administrative roles, such as an Administration Officer or Receptionist, in various organisations throughout Western Australia. With a solid foundation in business operations, graduates can further explore opportunities as a Data Entry Operator or as an Administrative Assistant, contributing to efficient business processes. These roles not only offer rewarding experiences but also allow individuals to develop vital skills that are crucial in today’s fast-paced work environment.
As a prospective student, choosing to study the Certificate II in Small Business Operations and Innovation could be the first step towards a rewarding career in Western Australia’s business sector. By leveraging the skills and knowledge acquired from this course, you will emerge well-prepared to tackle the challenges of the modern workforce. Take charge of your future and explore the various paths available to you through business, retail, and administration, nurturing your passion for innovation and customer engagement along the way. Your journey begins now, and the possibilities are endless!