Courses for beginners
There are 9 courses available in Alice Springs Northern Territory for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
HLTSS00065
Infection control Skill Set (Retail)
Blended, Online
6 weeks
Unavailable
- There are no mandated entry requirements.
Courses for experienced learners
There is 1 course available in Alice Springs Northern Territory for experienced learners with prior experience or qualifications.
LGA40120
Certificate IV in Local Government
Online
12 months
$5,700
- There are no mandated entry requirements.
Global Training Institute
Key questions
How can I become a customer service officer?
To become a customer service officer in Alice Springs, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Alice Springs?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Alice Springs area that provide customer service officer training. The closest campus is 548km away from the center of Alice Springs. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Alice Springs
Are you considering a career as a Customer Service Officer in Alice Springs? Enrolling in dedicated Customer Service Officer courses in Alice Springs is an excellent way to acquire the necessary skills and knowledge. With a variety of courses available, you can get the training required to excel in this vital role, where you'll play a key part in enhancing customer experiences and fostering strong relationships.
These courses are designed to equip you with comprehensive knowledge of the business landscape, which can also be beneficial if you're interested in exploring related fields. You may want to look into Business courses or delve deeper into Customer Engagement studies. Gaining expertise in these areas can further enhance your employability and prepare you for various roles within the customer service sector.
Upon completing your training, you might be inspired to take on roles such as a Customer Relationship Manager or a Customer Experience Manager. Alternatively, positions like Service Delivery Manager or Account Manager could be suitable paths for those eager to advance further in the industry. The range of career options is vast, making this field dynamic and rewarding.
Moreover, if you’re looking to branch out, other potential roles that might pique your interest include Customer Service Representative and Customer Service Manager. With 14 different Customer Service Officer courses in your local area of Alice Springs, you have ample opportunities to expand your skill set and professional network.
Don’t miss out on the exciting possibilities a career in customer service offers. Whether you aim for entry-level positions or aspire to become a Engagement Manager or a Business Relationship Manager, the right training can set you on the path to achieving your professional goals. Start exploring the Customer Service Officer courses in Alice Springs today and take the first step towards a fulfilling career in customer service.
Further reading
Most popular retail courses
21st July 2022
