How do I become a Customer Service Officer in Bendigo?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Bendigo
The following providers offer Customer Service Officer courses in Bendigo, Victoria.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- LGA30120 Certificate III in Local Government (Rates)
- AUR21120 Certificate II in Automotive Sales
- LGA50120 Diploma of Local Government (Rates)
- 10728NAT Certificate II in Spoken and Written English
- FNS20120 Certificate II in Financial Services
- BSBOPS404 Implement Customer Service Strategies
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- LGA30120 Certificate III in Local Government
- PSPGEN100 Manage Conflict
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- BSBOPS305 Process Customer Complaints
- HLTSS00065 Infection control Skill Set (Retail)
- SIR30316 Certificate III in Business to Business Sales
- SITXFIN007 Process Financial Transactions
- BSBTEC301 Design and Produce Business Documents
- ICP31220 Certificate III in Print Communications
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- BSB30415 Certificate III in Business Administration
- SITXCCS014 Provide Service to Customers
- TLIE2007 Use communications systems
- LGA30120 Certificate III in Local Government (Leadership & Management)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- ICT20120 Certificate II in Applied Digital Technologies
- BSBWRT311 Write simple documents
Customer Service Officer careers
If you're looking to kick-start a rewarding career in customer service, the Customer Service Officer courses in Bendigo provide a fantastic opportunity for both beginners and those with experience. With 14 courses available in the Bendigo area, you'll find a comprehensive range of training tailored to your level of expertise. Whether you're starting from scratch or looking to enhance your skills, there's a course suitable for you.
For beginners, several popular options include the Certificate III in Business BSB30120 and the Certificate II in Financial Services FNS20120. These courses are designed to provide foundational knowledge and essential skills required in customer service roles. They are offered by training providers like MMTC, ensuring you receive quality education within the Bendigo community.
However, if you possess prior experience or qualifications, you might consider pursuing advanced training such as the Certificate IV in Local Government LGA40120. This course focuses on enhancing your professional capabilities, preparing you for more advanced roles within the customer service sector. Whichever your level, the range of Customer Service Officer courses in Bendigo is tailored to help you flourish.
In addition to the courses available, this page details various career pathways relevant to customer service. Explore roles such as Customer Service Representative and Customer Experience Manager. These positions highlight the various avenues available post-training and can inspire you to aim higher in your career journey.
With its vibrant community and focus on professional growth, Bendigo is an ideal location to embark on your customer service training. Take the first step by exploring the numerous Customer Service Officer courses in Bendigo today. Whether you're aiming for a position like Service Delivery Manager or Client Services Officer, the right education can open doors to a fulfilling career!
