Courses for beginners
There are 10 courses available in Dubbo New South Wales for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online, Traineeship
12 - 15 months
$0 - $4,361
- There are no mandated entry requirements.
SIR30116
Certificate III in Community Pharmacy
Online
3 months
$999
- There are no mandated entry requirements.
Just Careers Training
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
Courses for experienced learners
There are no courses available in Dubbo New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a customer service officer?
To become a customer service officer in Dubbo, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Dubbo?
You can train to become a customer service officer by completing a qualification with Foundation Education or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Dubbo area that provide customer service officer training. The closest campus is 32km away from the center of Dubbo. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Dubbo
If you are looking to embark on a rewarding career in customer service, the Customer Service Officer courses in Dubbo offer an ideal starting point. With a range of 15 courses available, including popular options such as the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, you'll find the right training pathway to suit your needs, whether you are a beginner or have prior experience. These courses are delivered by reputable training providers like VERTO, ensuring you receive quality education tailored to local industry standards.
For those new to the field, 14 beginner courses, including the Certificate II in Applied Digital Technologies ICT20120 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216, provide the foundation you need to excel in customer service roles. Regardless of your academic background, these courses will equip you with essential skills valued by employers in Dubbo and surrounding areas, enabling you to stand out in a competitive job market.
In addition to training in customer service, our courses link you to various related job roles, allowing you to explore diverse career opportunities. Positions such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager can be pursued upon completion of your course. By tapping into these pathways, you can build a fulfilling career that aligns with your professional aspirations, all while benefiting from the vibrant community in Dubbo.
As you consider enrolling in Customer Service Officer courses in Dubbo, remember that you are not just investing in your education but also in your future career. The knowledge and skills gained from courses like the Certificate IV in Local Government LGA40120 can open doors to advanced roles and foster your growth as a professional. Explore the offerings in business, customer engagement, and more through our comprehensive Business courses category, and take the first step towards a thriving career today!
Further reading
Most popular retail courses
21st July 2022
