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Customer Service Officer Courses in Dubbo

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Dubbo?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Dubbo

The following providers offer Customer Service Officer courses in Dubbo, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
2
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

If you are looking to embark on a rewarding career in customer service, the Customer Service Officer courses in Dubbo offer an ideal starting point. With a range of 15 courses available, including popular options such as the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, you'll find the right training pathway to suit your needs, whether you are a beginner or have prior experience. These courses are delivered by reputable training providers like VERTO, ensuring you receive quality education tailored to local industry standards.

For those new to the field, 14 beginner courses, including the Certificate II in Applied Digital Technologies ICT20120 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216, provide the foundation you need to excel in customer service roles. Regardless of your academic background, these courses will equip you with essential skills valued by employers in Dubbo and surrounding areas, enabling you to stand out in a competitive job market.

In addition to training in customer service, our courses link you to various related job roles, allowing you to explore diverse career opportunities. Positions such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager can be pursued upon completion of your course. By tapping into these pathways, you can build a fulfilling career that aligns with your professional aspirations, all while benefiting from the vibrant community in Dubbo.

As you consider enrolling in Customer Service Officer courses in Dubbo, remember that you are not just investing in your education but also in your future career. The knowledge and skills gained from courses like the Certificate IV in Local Government LGA40120 can open doors to advanced roles and foster your growth as a professional. Explore the offerings in business, customer engagement, and more through our comprehensive Business courses category, and take the first step towards a thriving career today!