How do I become a Customer Service Officer in Gympie?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Gympie
The following providers offer Customer Service Officer courses in Gympie, Queensland.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- LGA40120 Certificate IV in Local Government
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBOPS404 Implement Customer Service Strategies
- AUR21120 Certificate II in Automotive Sales
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- AUR20116 Certificate II in Automotive Administration
- SITXCCS014 Provide Service to Customers
- SITXFIN007 Process Financial Transactions
- FWP20616 Certificate II in Timber Merchandising
- BSBSS00107 Marketing and Communication Foundations Skill Set
- SITSS00088 Online Engagement for Small Business
- PSPGEN100 Manage Conflict
- BSBWRT311 Write simple documents
- LGA50120 Diploma of Local Government (Rates)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- BSBOPS305 Process Customer Complaints
- PSPETH009 Maintain and Enhance Confidence in Public Service
- 11040NAT Certificate III in Career Advancement
- SITHGAM023 Attend Gaming Machines
- 10728NAT Certificate II in Spoken and Written English
- LGA30120 Certificate III in Local Government
- ICP31220 Certificate III in Print Communications
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- FNS20120 Certificate II in Financial Services
- ICT20120 Certificate II in Applied Digital Technologies
Customer Service Officer careers
Exploring Customer Service Officer courses in Gympie opens up a world of opportunities for both beginners and experienced learners. With a diverse array of 15 courses available in the Gympie area, aspiring customer service professionals can choose from engaging beginner options like the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116. These qualifications are designed to equip you with the essential skills required in customer service roles, laying a strong foundation for your career.
For those with prior experience, the Certificate IV in Local Government LGA40120 presents an excellent option to advance your skills. This course, along with other offerings, prepares you for various roles within the customer service sphere, such as a Customer Relationship Manager or a Customer Service Manager. These positions are crucial for ensuring exceptional customer experiences and can significantly impact the success of any organisation operating in Gympie and surrounding areas.
Furthermore, engaging in Customer Service Officer courses in Gympie not only enriches your knowledge but also enhances your employability, as the skills learned are transferable across various sectors. With career pathways leading to roles such as a Customer Service Representative or a Account Manager, there are numerous opportunities to thrive within this dynamic field. Explore the available courses today and take the first step towards a fulfilling career in customer service.