Courses for beginners
There are 9 courses available in Kalgoorlie-Boulder Western Australia for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
SIR30116
Certificate III in Community Pharmacy
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Australian Vocational Academy
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
Courses for experienced learners
There is 1 course available in Kalgoorlie-Boulder Western Australia for experienced learners with prior experience or qualifications.
LGA40120
Certificate IV in Local Government
Online
12 months
$5,700
- There are no mandated entry requirements.
Global Training Institute
Key questions
How can I become a customer service officer?
To become a customer service officer in Kalgoorlie-Boulder, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Kalgoorlie-Boulder?
You can train to become a customer service officer by completing a qualification with Foundation Education or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Kalgoorlie-Boulder area that provide customer service officer training. The nearest campus is located right in the center of Kalgoorlie-Boulder. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Kalgoorlie-Boulder
If you're looking to start a career in customer service, the Customer Service Officer courses in Kalgoorlie-Boulder offer a plethora of educational opportunities tailored for both beginners and experienced learners. With 15 dynamic courses on offer, individuals can choose programs that suit various skill levels, whether you're just starting out or looking to upskill in the competitive job market. The region's training providers ensure that students receive a comprehensive education that is recognised within the industry.
For those new to the field, 14 beginner courses are available, including the Certificate III in Business and the Certificate II in Financial Services. These courses equip learners with essential skills that can lead to various job roles. From mastering customer interactions to handling financial transactions, students will emerge with the competence needed to thrive as a Customer Service Officer.
Experienced individuals can benefit from advanced training options like the Certificate IV in Local Government. Such advanced qualifications are ideal for those seeking to enhance their existing skills or transition into managerial roles within customer service. This pathway opens doors to better career opportunities in Kalgoorlie-Boulder, where customer service excellence is increasingly valued.
The business courses provided in the Kalgoorlie-Boulder area delve deeper into the customer engagement strategies essential for success. As customer expectations evolve, professionals with a solid educational foundation will have a significant advantage. Graduates of these programs can explore numerous related job roles, such as Customer Service Manager or Account Manager, among others.
Taking the first step towards a fulfilling career in customer service has never been easier in Kalgoorlie-Boulder. Explore the various Customer Service Officer courses available, and consider roles such as Customer Relationship Manager or Client Services Officer that could be your next career move. With the right training and experience, you can excel in this rewarding field, contributing significantly to your community while advancing your professional journey.
Further reading
Most popular retail courses
21st July 2022
