How do I become a Customer Service Officer in Lismore?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Lismore
The following providers offer Customer Service Officer courses in Lismore, New South Wales.
MCI Institute
91088
1
Upskilled
40374
2
Williams Business College
41316
1
River Oak College
46425
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
4
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
1
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SITHGAM023 Attend Gaming Machines
- BSBOPS404 Implement Customer Service Strategies
- BSB30415 Certificate III in Business Administration
- FNS20120 Certificate II in Financial Services
- ICT20120 Certificate II in Applied Digital Technologies
- BSBOPS305 Process Customer Complaints
- SITSS00088 Online Engagement for Small Business
- AUR20116 Certificate II in Automotive Administration
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 22646VIC Certificate IV in EAL (Further Study)
- LGA30120 Certificate III in Local Government
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- 11040NAT Certificate III in Career Advancement
- PSPGEN100 Manage Conflict
- SIR30316 Certificate III in Business to Business Sales
- ICP31220 Certificate III in Print Communications
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- BSBTEC301 Design and Produce Business Documents
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SITXCCS014 Provide Service to Customers
- TLIE2007 Use communications systems
- BSBWRT311 Write simple documents
- SITXFIN007 Process Financial Transactions
- 10728NAT Certificate II in Spoken and Written English
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
Customer Service Officer careers
If you are looking to advance your career in the vibrant city of Lismore, consider enrolling in Customer Service Officer courses in Lismore. These courses equip you with the vital skills and knowledge necessary to excel in customer service roles across various industries. Lismore's growing economy offers a wealth of opportunities, making it an ideal location for individuals seeking to enhance their qualifications in this field.
Completing a Customer Service Officer course can open the door to numerous related job roles. Upon graduation, you may be interested in transitioning to positions such as a Customer Relationship Manager or a Customer Experience Manager. Each of these career paths requires a strong foundation in customer-oriented practices, which are extensively covered in the training programmes available in Lismore.
In addition to these opportunities, roles such as Service Delivery Manager and Customer Service Representative are also popular choices for those who have completed Customer Service Officer courses. These positions require a deep understanding of customer needs and effective communication skills, both of which are emphasised in the training provided by RTOs in the area.
Moreover, graduates of Customer Service Officer courses can explore exciting career advancements such as becoming a Customer Service Manager or an Account Manager. Such roles often involve overseeing teams and ensuring exceptional service delivery, contributing to overall business success. Lismore's local businesses value the expertise gained from these courses, making them a worthwhile investment in your future.
Finally, individuals may also consider pathways into roles like Retention Specialist or Account Executive, as well as managerial positions like Engagement Manager and Client Services Officer. With the diverse range of job opportunities in Lismore, enrolling in Customer Service Officer courses can be your stepping stone to a fulfilling career in customer service. Explore more about these options and how they relate to your career goals today!
