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Customer Service Officer Courses in Sunbury

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Sunbury?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sunbury

The following providers offer Customer Service Officer courses in Sunbury, Victoria.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
AdvancED Education & Training
41332
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
The Academy of International Education (Australia)
21863
1
IVET Institute
40548
1
Macarthur Community College
6860
1
RT Ringwood Training
22475
1
Australian College of Skills & Education
45310
1
Australian Institute of Education and Training
121314
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

If you are looking to start a fulfilling career in customer service, the range of Customer Service Officer courses in Sunbury provides an excellent foundation tailored for both beginners and experienced learners alike. This diverse selection ensures that there is something for everyone, allowing you to either kickstart your career or enhance existing skills. With 18 courses available, you are sure to find the right fit for your professional goals.

For beginners, numerous entry-level options are available in Sunbury, allowing you to gain essential skills and knowledge in the customer service field. Consider enrolling in the Certificate III in Business BSB30120, which equips you with vital business competencies. Alternatively, the Certificate III in Community Pharmacy SIR30116 specifically focuses on customer interaction in the healthcare sector, a crucial aspect of local pharmacies in Sunbury and beyond.

Additionally, if you're looking to develop administrative skills, the Certificate III in Business (Administration) BSB30120 offers in-depth knowledge that is invaluable in today’s competitive job market. Courses such as the Certificate II in Financial Services FNS20120 and the Provide Service to Customers SITXCCS014 further enhance your ability to meet customer needs effectively in a variety of settings.

For individuals with prior experience, the customer service training pathways in Sunbury also cater to advanced learners with options like the Certificate IV in Local Government LGA40120. This advanced course prepares you for significant responsibilities in local government roles, showcasing your ability to enhance public service initiatives. Combining your prior knowledge with this qualification can open doors to exciting and challenging careers in the community.

Exploring the array of Customer Service Officer courses in Sunbury not only enhances your qualifications but also gives you valuable insights into the local job market. Every course is designed to meet high industry standards and is delivered by accredited training providers. Don’t miss the opportunity to invest in your career development by selecting the right course today. For more information and to discover all available courses, visit Customer Service Officer Courses in Sunbury.