Courses for beginners
There are 10 courses available in Sunbury Victoria for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
HLTSS00065
Infection control Skill Set (Retail)
Blended, Online
6 weeks
Unavailable
- There are no mandated entry requirements.
Courses for experienced learners
There are no courses available in Sunbury Victoria for experienced learners with prior experience or qualifications.
Key questions
How can I become a customer service officer?
To become a customer service officer in Sunbury, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sunbury?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sunbury area that provide customer service officer training. The closest campus is 23km away from the center of Sunbury. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Sunbury
If you are looking to start a fulfilling career in customer service, the range of Customer Service Officer courses in Sunbury provides an excellent foundation tailored for both beginners and experienced learners alike. This diverse selection ensures that there is something for everyone, allowing you to either kickstart your career or enhance existing skills. With 18 courses available, you are sure to find the right fit for your professional goals.
For beginners, numerous entry-level options are available in Sunbury, allowing you to gain essential skills and knowledge in the customer service field. Consider enrolling in the Certificate III in Business BSB30120, which equips you with vital business competencies. Alternatively, the Certificate III in Community Pharmacy SIR30116 specifically focuses on customer interaction in the healthcare sector, a crucial aspect of local pharmacies in Sunbury and beyond.
Additionally, if you're looking to develop administrative skills, the Certificate III in Business (Administration) BSB30120 offers in-depth knowledge that is invaluable in today’s competitive job market. Courses such as the Certificate II in Financial Services FNS20120 and the Provide Service to Customers SITXCCS014 further enhance your ability to meet customer needs effectively in a variety of settings.
For individuals with prior experience, the customer service training pathways in Sunbury also cater to advanced learners with options like the Certificate IV in Local Government LGA40120. This advanced course prepares you for significant responsibilities in local government roles, showcasing your ability to enhance public service initiatives. Combining your prior knowledge with this qualification can open doors to exciting and challenging careers in the community.
Exploring the array of Customer Service Officer courses in Sunbury not only enhances your qualifications but also gives you valuable insights into the local job market. Every course is designed to meet high industry standards and is delivered by accredited training providers. Don’t miss the opportunity to invest in your career development by selecting the right course today. For more information and to discover all available courses, visit Customer Service Officer Courses in Sunbury.
Further reading
Most popular retail courses
21st July 2022
