Courses for beginners
There are 9 courses available in Thuringowa Queensland for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
SIR30116
Certificate III in Community Pharmacy
Online, Traineeship
3 - 12 months
$0 - $999
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
Courses for experienced learners
There is 1 course available in Thuringowa Queensland for experienced learners with prior experience or qualifications.
LGA40120
Certificate IV in Local Government
Online
12 months
$5,700
- There are no mandated entry requirements.
Global Training Institute
Key questions
How can I become a customer service officer?
To become a customer service officer in Thuringowa, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Thuringowa?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Thuringowa area that provide customer service officer training. The nearest campus is located right in the center of Thuringowa. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Thuringowa
Are you looking to start a rewarding career in the customer service sector? The Customer Service Officer courses in Thuringowa offer a variety of training options to suit both beginners and experienced learners. With a strong emphasis on vocational education and training (VET) and short courses, there are 15 courses available in the Thuringowa area, designed to enhance your skills and boost your career prospects in customer service.
For those new to the field, there are 14 beginner courses available, including the popular Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116. These courses cater to learners with no prior experience or qualifications, providing a solid foundation in essential skills such as customer engagement, communication, and problem-solving. If you’re keen on building a career in customer service, these beginner courses are the perfect starting point.
For seasoned professionals looking to advance their skills, there is 1 advanced course available – the Certificate IV in Local Government LGA40120. This course is tailored for those with prior qualifications, focusing on leadership and management competencies that can enhance your performance as a Customer Service Officer. Pursuing this qualification can also open doors to various job roles within the industry.
The field of customer service links to broader areas of study such as Business courses and Customer Engagement. With relevant training, you can explore diverse career paths, including roles such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. These positions require a blend of interpersonal skills and the ability to think critically about customer needs.
Thuringowa is home to a thriving community, making the demand for skilled customer service professionals ever-present. By enrolling in one of the Customer Service Officer courses in Thuringowa, you are taking a significant step towards a fulfilling career while also contributing to the local job market. Equip yourself with the skills needed to succeed and explore various opportunities such as a Customer Service Representative, Customer Service Manager, and many more exciting roles within the customer service industry. Your journey in customer service starts here!
Further reading
Most popular retail courses
21st July 2022
