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Customer Service Representative Courses in Armidale

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Armidale?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Armidale

The following providers offer Customer Service Representative courses in Armidale, New South Wales.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to embark on a rewarding career in customer service, our selection of Customer Service Representative courses in Armidale provides a comprehensive pathway to acquire the necessary skills and knowledge. With a total of 18 courses available, Armidale residents have access to a variety of training options tailored to beginners as well as experienced professionals. Courses like the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120 are designed for those new to the industry, setting a solid foundation for a successful career in customer service.

For those seeking to enhance their qualifications and advance their careers, there are also advanced options available such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These courses cater to individuals with existing experience or qualifications, ensuring that you can refine your skill set and gain a competitive edge in your field. Whether you're beginning your journey or looking to elevate your expertise, Armidale offers a range of opportunities to help you thrive.

The courses listed not only cover fundamental skills but also delve into related areas such as business courses, retail courses, and customer engagement courses. This holistic approach ensures that learners are equipped with a well-rounded understanding of customer service dynamics. Additionally, vocational courses such as the Customer Service Skill Set SITSS00078 highlight the importance of effective communication and problem-solving, vital attributes for success in the industry.

By enrolling in a Customer Service Representative course in Armidale, you can look forward to gaining valuable skills that are highly sought after by employers across various sectors. The local community in Armidale benefits from a range of training providers who are either Registered Training Organisations (RTOs) or recognised by relevant industry bodies, ensuring you receive quality education. Take the first step towards your future in customer service by exploring the diverse options available today and position yourself for a successful and fulfilling career.