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Customer Service Representative Courses in Devonport

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Devonport?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Are you considering a career in customer service? Look no further than our comprehensive selection of Customer Service Representative courses in Devonport. With a total of 19 courses available, you're sure to find the right fit for your career aspirations, whether you are just starting out or looking to advance your skills in the industry.

For those who are new to this rewarding field, there are 17 beginner courses that will help you gain foundational skills and qualifications. Popular options include the Certificate III in Retail SIR30216 and the Certificate II in Customer Engagement BSB20215. Each of these courses is designed to equip you with the essential knowledge needed to provide outstanding customer service, ensuring you are well-prepared for employment in Devonport's bustling job market.

If you're seeking to advance your existing skills, we also have advanced courses for experienced learners. Consider the Certificate IV in General Insurance FNS41422 or the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These courses delve deeper into specific areas within customer service, providing you with a competitive edge in the workforce.

Training providers of these Customer Service Representative courses in Devonport are all recognised and offer quality education, ensuring that you will receive the best training possible. With local training options, you can conveniently balance your studies with your personal and professional commitments.

Whether you’re starting anew or building upon your existing experience, exploring the array of customer service courses available in Devonport is your first step towards a fulfilling career. Why not take the leap today? Browse through our selection and find the course that suits your needs best!