How do I become a Customer Service Representative in Dubbo?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Dubbo
The following providers offer Customer Service Representative courses in Dubbo, New South Wales.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- BSB30120 Certificate III in Business (Customer Engagement)
- Customer Experience: Elevate
- 11039NAT Certificate II in Career Preparation
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- AUR30116 Certificate III in Automotive Administration
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- FNS30515 Certificate III in General Insurance
- Sales Representative Certificate (SA)
- SIR20212 Certificate II in Retail Services
- BSBOPS404 Implement Customer Service Strategies
- BSB30215 Certificate III in Customer Engagement
- SIR20216 Certificate II in Retail Services (Food Speciality)
- BSB20215 Certificate II in Customer Engagement
- 10949NAT Certificate II in Applied Language
- SITXCCS014 Provide Service to Customers
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- FWP30616 Certificate III in Timber Merchandising
- 22629VIC Certificate II in Small Business Operations and Innovation
- FNS40920 Certificate IV in Superannuation
- SITSS00077 Customer Service Management Skill Set
- SITSS00078 Customer Service Skill Set
- Undergraduate Certificate in Business
- SIR30216 Certificate III in Retail
- FNS41422 Certificate IV in General Insurance
- BSBOPS304 Deliver and Monitor a Service to Customers
- 10937NAT Diploma of English Proficiency
- 22644VIC Certificate IV in EAL (Employment / Professional)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- BSB30112 Certificate III in Business
Customer Service Representative careers
If you're seeking to kick-start a rewarding career, exploring Customer Service Representative courses in Dubbo is an excellent choice. These courses provide the fundamental skills and knowledge needed to thrive in a fast-paced customer-centric environment. With a growing demand for skilled professionals in Dubbo's vibrant business community, training in customer service opens the door to numerous job opportunities across various industries.
A selection of reputable training providers offer Customer Service Representative courses in Dubbo. Notably, VERTO is a Registered Training Organisation renowned for delivering quality training tailored to meet the needs of the local workforce. Their expert instructors will guide you through a curriculum designed to equip you with effective communication skills, problem-solving techniques, and customer engagement strategies essential for success in this field.
In addition to customer service training, you may want to explore related fields of study such as Business courses, Retail courses, and Customer Engagement courses. Each of these areas complements the skill set required for a successful career as a Customer Service Representative. Enrol in Customer Service Representative courses in Dubbo and consider diversifying your skill set through courses in Retail Operations to enhance your employability and career prospects further.