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Customer Service Representative Courses in Gladstone

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Gladstone?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Gladstone

The following providers offer Customer Service Representative courses in Gladstone, Queensland.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
3
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Axiom College
40489
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Brisbane Business and Hospitality Training
31983
1
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Enhancing your career as a Customer Service Representative in Gladstone has never been easier with the range of courses available right at your fingertips. Whether you're just starting your journey or looking to upskill, you’ll find a variety of options that cater specifically to this dynamic field. By enrolling in Customer Service Representative courses in Gladstone, you can gain valuable skills and qualifications that will help you stand out in the job market. Additionally, exploring related business courses and retail courses can further broaden your knowledge and opportunities in customer engagement and operations.

Gladstone offers a thriving environment for customer service professionals, with a multitude of career paths such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. By pursuing qualified training, you can develop the competencies necessary to excel in these roles. Additionally, the coverage of Retail Operations can enhance your understanding of the retail landscape, enabling you to connect with customers more effectively.

Furthermore, individuals who complete Customer Service Officer courses often claim that the skills learned are invaluable across numerous sectors. For those looking to climb the corporate ladder, transitioning into roles such as Customer Service Manager and Account Manager could be the goal. Gladstone is ripe with opportunities, so take the next step in your career by exploring the options available with Customer Service Representative courses in Gladstone today.