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Customer Service Representative Courses in Griffith

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Griffith?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Griffith

The following providers offer Customer Service Representative courses in Griffith, New South Wales.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to advance your career in the booming field of customer service, enrolling in Customer Service Representative courses in Griffith is the perfect opportunity. With a variety of local training providers, you can gain the essential skills and knowledge needed to thrive as a Customer Service Representative. These courses cater to the unique demands of Griffith, 2680, ensuring you are well-prepared to meet the expectations of local employers.

Completing a Customer Service Representative course not only equips you with fundamental customer service skills but can also open doors to multiple career paths in Griffith. For those aiming for more specialised roles, consider exploring options such as a Customer Relationship Manager or a Customer Experience Manager. Alternatively, if you enjoy supervising staff and overseeing service delivery, a career as a Service Delivery Manager could be appealing.

The demand for skilled customer service professionals in Griffith is ever-present, making now a great time to pursue your career goals. As you embark on your educational journey, consider other relevant roles that may pique your interest, such as a Customer Service Officer or a Customer Service Manager. Many graduates successfully transition into exciting positions like Account Manager or even Cashier, demonstrating the versatility of the skills gained through these courses.

The Griffith area is thriving with opportunities for customer service professionals. With 18 different Customer Service Representative courses in Griffith available, you can tailor your education to meet your career aspirations. Whether you're aiming to become a Retail Manager, a Area Manager, or even consider a more niche role such as a Retail Executive, the skills you learn will undoubtedly provide a solid foundation for your future success.