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Customer Service Representative Courses in Mandurah

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Mandurah?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Mandurah

The following providers offer Customer Service Representative courses in Mandurah, Western Australia.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
Insight Training
32142
2
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Training Unlimited
20891
1
Alffie
41206
2
Learning Sphere
91718
1
Reach For Training
91280
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Skills Strategies International
2401
1
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Cartec Training
52502
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
The University of Notre Dame Australia
0064
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Welcome to the comprehensive resource for Customer Service Representative courses in Mandurah, where you can find extensive training options to kickstart your career in this dynamic field. Mandurah, located in the beautiful southwestern region of Australia, offers an array of courses designed to equip you with the essential skills needed for effective customer service. With 18 courses available in the local area, aspiring professionals can easily access quality education to enhance their employability in customer-facing roles.

Among the reputable training providers in the Mandurah area is Cartec Training, which offers the Certificate III in Retail. This qualification is designed to provide a strong foundation for individuals looking to excel in various customer service roles, particularly in the retail sector. Enrolling in this course will enable you to gain valuable insights into customer engagement and develop the relevant skills to meet the demands of potential employers.

The Business courses available in the region complement the Customer Service Representative training by covering essential business principles and management practices. Additionally, specialised Retail courses further enhance your understanding of the retail environment, making you an attractive candidate for positions in customer service. With Mandurah being a vibrant hub for retail and business activities, this education can open doors to numerous career opportunities.

For those interested in developing a comprehensive understanding of customer service strategies, consider exploring the Customer Engagement courses offered locally. These courses delve into effective communication and relationship-building techniques that are crucial for thriving as a Customer Service Representative. Moreover, the Retail Operations courses provide insights into the intricacies of managing customer interactions within retail settings.

Customer Service Representative courses in Mandurah is a fantastic way to foster your professional growth. With the support of local training providers and a wealth of educational resources at your disposal, you can position yourself for a successful career in customer service. Explore the options today and take the first step towards a rewarding future in this essential industry!