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Customer Service Representative Courses in Orange

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Orange?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Orange

The following providers offer Customer Service Representative courses in Orange, New South Wales.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Be Trained by Barringtons
91397
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
Charles Sturt University
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you’re looking to kickstart a rewarding career in customer service, the available Customer Service Representative courses in Orange present a fantastic opportunity. With 18 courses available, ranging from beginner to advanced levels, you can find the right path to suit your background and ambitions. The beginner courses like the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120 provide foundational skills essential for effective customer interaction, ensuring you are well-prepared for the job market in Orange.

For those starting their journey in customer service, beginner courses such as the Certificate II in Retail Services SIR20216 and the Customer Experience: Elevate are immensely popular. They are designed for individuals with no prior experience and help develop crucial customer service abilities that can lead to roles such as Retail Assistant or Customer Service Officer. By completing these courses, you’re primed to enter the fast-paced world of customer service that thrives in the heart of Orange.

For learners who have some experience or existing qualifications, advanced courses like the Certificate IV in General Insurance FNS41422 offer a pathway to enhance your skills further and prepare for managerial roles. You could aspire to become a Customer Experience Manager or a Service Delivery Manager, both of which are integral in ensuring high standards of service and customer satisfaction in various industries.

Our comprehensive guide to Customer Service Representative courses in Orange also highlights related career paths such as Store Manager and Retail Manager. Exploring these roles can provide insight into how your customer service skills can translate across various sectors, increasing your employability in Orange's competitive job market. With a strong focus on customer engagement, these courses will allow you to excel and open doors to many opportunities.

Choosing to study in Orange not only means gaining valuable skills but also ensuring you are part of a vibrant community that values customer service excellence. By enrolling in Customer Service Representative courses in Orange, you are taking the first step towards a fulfilling career, equipped to tackle the challenges of customer interactions head-on. Explore our offerings today to find a course that aligns with your career aspirations and prepares you for a successful future!