Courses for beginners
There are 8 courses available in Thuringowa Queensland for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 5 more
SIR10116
Certificate I in Retail Services
On Campus, Online
6 months
$1,200 - $1,885
- There are no mandated entry requirements.
Courses for experienced learners
There are 2 courses available in Thuringowa Queensland for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Thuringowa, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Thuringowa?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Thuringowa area that provide customer service representative training. The nearest campus is located right in the center of Thuringowa. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Thuringowa
If you are looking to kickstart your career in customer service, our comprehensive list of Customer Service Representative courses in Thuringowa is the perfect place to begin. Thuringowa, located in North Queensland, offers various training options designed to equip you with the skills necessary for success in this essential field. With the right training, you can enhance your communication skills, develop problem-solving abilities, and learn how to effectively manage customer interactions.
Among the notable training providers in the Thuringowa area is TAFE Queensland, which offers the Certificate I in Retail Services. This course provides a solid foundation for aspiring Customer Service Representatives, focusing on customer engagement strategies and retail operations. By undertaking this qualification, you’ll gain the industry-relevant skills and knowledge that employers are seeking.
In total, there are 18 different Customer Service Representative courses in Thuringowa, offered by various Registered Training Organisations (RTOs) and industry-recognised training providers. Each of these courses has been designed to cater to the diverse needs of students and equip them with the competencies necessary to excel in customer-focused roles within multiple industries. This variety ensures that you can find a course that not only meets your professional aspirations but also fits your learning style.
The thriving community of Thuringowa means that the demand for skilled customer service professionals continues to grow, making this an opportune moment to invest in your education. Completing a Customer Service Representative course will not only help you land a rewarding job but also provide you with versatile skills that are highly valued across various sectors, from retail to hospitality and beyond. So why wait? Take the first step towards your new career today!
Discover the potential waiting for you in customer service as you explore Customer Service Representative courses in Thuringowa. With the right training, the possibilities are endless. Connect with local training providers and turn your customer service dreams into reality by enrolling in a course that will help you shine in this dynamic field.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
