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Customer Service Representative Courses in Thuringowa

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Thuringowa?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to kickstart your career in customer service, our comprehensive list of Customer Service Representative courses in Thuringowa is the perfect place to begin. Thuringowa, located in North Queensland, offers various training options designed to equip you with the skills necessary for success in this essential field. With the right training, you can enhance your communication skills, develop problem-solving abilities, and learn how to effectively manage customer interactions.

Among the notable training providers in the Thuringowa area is TAFE Queensland, which offers the Certificate I in Retail Services. This course provides a solid foundation for aspiring Customer Service Representatives, focusing on customer engagement strategies and retail operations. By undertaking this qualification, you’ll gain the industry-relevant skills and knowledge that employers are seeking.

In total, there are 18 different Customer Service Representative courses in Thuringowa, offered by various Registered Training Organisations (RTOs) and industry-recognised training providers. Each of these courses has been designed to cater to the diverse needs of students and equip them with the competencies necessary to excel in customer-focused roles within multiple industries. This variety ensures that you can find a course that not only meets your professional aspirations but also fits your learning style.

The thriving community of Thuringowa means that the demand for skilled customer service professionals continues to grow, making this an opportune moment to invest in your education. Completing a Customer Service Representative course will not only help you land a rewarding job but also provide you with versatile skills that are highly valued across various sectors, from retail to hospitality and beyond. So why wait? Take the first step towards your new career today!

Discover the potential waiting for you in customer service as you explore Customer Service Representative courses in Thuringowa. With the right training, the possibilities are endless. Connect with local training providers and turn your customer service dreams into reality by enrolling in a course that will help you shine in this dynamic field.