How do I become a Customer Service Representative in Thuringowa?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Thuringowa
The following providers offer Customer Service Representative courses in Thuringowa, Queensland.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- Customer Experience: Elevate
- BSB30112 Certificate III in Business
- FNS40920 Certificate IV in Superannuation
- 10855NAT Certificate III in English Proficiency
- SITXCCS014 Provide Service to Customers
- SIRXMKT001 Support Marketing and Promotional Activities
- BSB30120 & SIT20122 Dual Certificate III in Business & Certificate II in Tourism
- 11039NAT Certificate II in Career Preparation
- 22629VIC Certificate II in Small Business Operations and Innovation
- BSBOPS304 Deliver and Monitor a Service to Customers
- 10949NAT Certificate II in Applied Language
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- FWP30616 Certificate III in Timber Merchandising
- 11074NAT Certificate III in Applied Language
- 39283QLD Certificate II in Core Skills for Employment and Training - Communication
- BSB30120 Certificate III in Business (Upgrade)
- SIR20212 Certificate II in Retail Services
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- BSB20211 Certificate II in Customer Contact
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- BSBSS00094 Cyber Security Awareness Skill Set
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- SIR20216 Certificate II in Retail Services
- 10854NAT Certificate II in English Proficiency
- SIR10116 Certificate I in Retail Services
- BSBOPS305 Process Customer Complaints
- BSB30412 Certificate III in Business Administration
- Undergraduate Certificate in Business
- FNS30515 Certificate III in General Insurance
Customer Service Representative careers
If you are looking to kickstart your career in customer service, our comprehensive list of Customer Service Representative courses in Thuringowa is the perfect place to begin. Thuringowa, located in North Queensland, offers various training options designed to equip you with the skills necessary for success in this essential field. With the right training, you can enhance your communication skills, develop problem-solving abilities, and learn how to effectively manage customer interactions.
Among the notable training providers in the Thuringowa area is TAFE Queensland, which offers the Certificate I in Retail Services. This course provides a solid foundation for aspiring Customer Service Representatives, focusing on customer engagement strategies and retail operations. By undertaking this qualification, you’ll gain the industry-relevant skills and knowledge that employers are seeking.
In total, there are 18 different Customer Service Representative courses in Thuringowa, offered by various Registered Training Organisations (RTOs) and industry-recognised training providers. Each of these courses has been designed to cater to the diverse needs of students and equip them with the competencies necessary to excel in customer-focused roles within multiple industries. This variety ensures that you can find a course that not only meets your professional aspirations but also fits your learning style.
The thriving community of Thuringowa means that the demand for skilled customer service professionals continues to grow, making this an opportune moment to invest in your education. Completing a Customer Service Representative course will not only help you land a rewarding job but also provide you with versatile skills that are highly valued across various sectors, from retail to hospitality and beyond. So why wait? Take the first step towards your new career today!
Discover the potential waiting for you in customer service as you explore Customer Service Representative courses in Thuringowa. With the right training, the possibilities are endless. Connect with local training providers and turn your customer service dreams into reality by enrolling in a course that will help you shine in this dynamic field.