Queensland

Customer Service Representative courses in Townsville

Browse courses recommended for aspiring customer service representative in Townsville QLD.

Courses for beginners

There are 8 courses available in Townsville Queensland for beginner learners with no prior experience or qualifications.

SIR30216

Certificate III in Retail

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

On Campus, Online
6 months
$1,200 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 2 courses available in Townsville Queensland for experienced learners with prior experience or qualifications.

FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Traineeship
24 months
$5,500
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Key questions

Related occupations

Explore related occupations in the customer service representative sector.

More about customer service representative courses in Townsville

If you are looking to embark on a rewarding career as a Customer Service Representative, our selection of Customer Service Representative courses in Townsville provides an excellent pathway to gaining the necessary skills and qualifications. With a variety of courses available, including the popular Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120, beginners can start their journey with robust training designed to equip them for success in the customer service domain.

For those with prior experience looking to advance their skills, progression is available through courses such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. Townsville is home to numerous training providers recognised by industry bodies, ensuring that the qualifications obtained are valued by employers across various sectors.

Graduating from these Customer Service Representative courses opens up a myriad of career opportunities in Townsville. Potential job roles for graduates include Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Whether you aspire to be a Customer Service Officer, or reach for leadership positions like Store Manager or Retail Manager, the skills acquired through these courses will greatly enhance your employability and career progression within the vibrant Townsville job market.

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022