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Telemarketer Courses

Telemarketers call prospects to promote products and services, requiring strong communication and sales skills, often working from a call centre.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Telemarketer?

Get qualified to work as a Telemarketer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Telemarketer generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 5,500 Telemarketers employed in Australia right now, and this job has been in consistent decline over the last 5 years. Telemarketers are employed by retail groups as well as financial services, insurance, charities and utilities companies.

Source: Australian Government Labour Market Insights

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Telemarketers need advanced communications and selling skills. Try the Certificate III in Customer Engagement or the Certificate IV in Business (Sales and Customer Service Professional). These courses take 6-12 months to complete.

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Career opportunities

Further reading

How do I become a sales manager?

22nd December 2022

10 best work-from-home careers in Australia

17th February 2020

Career spotlight: Advertising and marketing professionals

2nd October 2019

All telemarketer courses

Telemarketer careers

Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work from a call centre, though some telemarketers do work from home.

As a Telemarketer you might be contacting your company’s existing customers, offering them add-ons or upgrades to their service. Other times you might be cold calling from a phone list and introducing the company offerings. You’ll need outstanding communication and sales skills — and be very thick-skinned when people hang up on you.

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