Bachelor of Tourism, Hospitality and Events in Goulburn

Get started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.

Become a qualified chef and gain additional leadership skills with the SIT40521 Certificate IV in Kitchen Management. This nationally recognised qualification will take you beyond your chef’s qualification by teaching you how to roster and manage the entire kitchen staff. The course delivers all the skills you need to work as a chef — cooking contemporary dishes, operating a fully functional kitchen, and implementing a food safety program. Choose specialist electives in cookery and catering, Asian cooking, patisserie, or food and beverage. Enquire now for the full list of specialisation units (and their availability), commercial chef career outcomes, and enrolment centres near you.

Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training.

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates.

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you.

If you’d like a job at a restaurant, coffee shop, bistro, or mobile catering outlet you need a food handler’s certificate. The nationally recognised SITSS00068 Food Handling Skill Set meets these requirements and delivers the skills and knowledge you need to work in hospitality venues around Australia. The course covers: food hazards, cross contamination, temperature controls, personal hygiene, food-borne illness, cleaning and sanitising, infection controls, and much more. Enquire now for the list of hospitality competencies and upcoming next enrolment dates in your area.

Get your RSA certificate online or face-to-face with a Registered Training Provider (RTO) today by enrolling in the SITHFAB021 Provide responsible service of alcohol. This hands-on short course is mandatory for hospitality employees who work on licensed premises in Australia. The course covers: impacts of alcohol consumption on the human body, alcohol and the community, serving standard drink sizes, identifying intoxicated customers, refusing service, underage patrons, harm minimisation, and much more. Enquire now for the full list of training providers in your area that deliver the mandatory RSA course. PLEASE NOTE: the RSA course is different in some Australian states and territories. Contact your training provider before enrolling to ensure you have selected the correct course for your location.

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification.