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Customer Service Officer Courses in Albury

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Albury?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Albury

The following providers offer Customer Service Officer courses in Albury, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
2
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

If you're looking to kickstart your career in customer service, the Customer Service Officer courses in Albury provide a fantastic opportunity. With 15 courses available, including the highly regarded Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, you’ll be equipped with the skills needed for success in various customer service roles. These courses are catered to beginners and those seeking advancement, ensuring everyone can find the pathway that suits their experience level.

In Albury, training providers such as MP Training and Recruitment are dedicated to delivering quality education and training in customer service. You’ll learn from experienced instructors and engage in practical skills that translate directly to roles such as Customer Experience Manager, Service Delivery Manager, and Customer Service Representative. Investing in Customer Service Officer courses in Albury will allow you to build a rewarding career at the forefront of customer engagement.

Additionally, these courses don't just cover customer service skills; they also open doors to various related job roles. With areas of study in Business and Customer Engagement, you can explore diverse opportunities such as Customer Relationship Manager and Client Services Officer. By completing a course tailored to your aspirations, you're setting a strong foundation for a successful career in the vibrant Albury community.