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Customer Service Officer Courses in Darwin

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Darwin?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Darwin

The following providers offer Customer Service Officer courses in Darwin, Northern Territory.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

Welcome to the vibrant world of Customer Service Officer courses in Darwin, where you can enhance your skills and knowledge in a rewarding career path. Whether you’re just starting out or looking to advance your expertise, Darwin offers various courses to help you succeed in the customer service field. With 14 distinct options available, prospective learners can choose from beginner courses and advanced qualifications tailored to meet their needs.

For those new to the industry, several beginner courses are available to set you on the right path. The Certificate III in Business BSB30120 is an excellent choice, providing foundational skills in communication and teamwork. Alternatively, the Certificate III in Community Pharmacy SIR30116 is perfect for those interested in health services and pharmacy interactions. Both courses are offered by reputable training providers in Darwin, including TIAWA and The Pharmacy Guild of Australia, ensuring quality training and support.

In addition to the business-oriented courses, aspiring Customer Service Officers can explore specialised options. For example, the Certificate II in Financial Services FNS20120 prepares learners for roles in finance, while the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 equips you with essential skills for retail environments. Such qualifications are not only recognised in Darwin but can also enhance employability in the broader Australian market.

If you are an experienced learner seeking to deepen your qualifications, the Certificate IV in Local Government LGA40120 is an exemplary choice that builds upon existing knowledge and provides advanced insights into local governance. This course is ideal for those looking to elevate their career in public service sectors within Darwin, supporting the local community effectively.

As you navigate the exciting options available, remember that achieving a qualification in customer service not only opens doors to various career paths but also enhances your personal growth and professional development. With supportive providers and a range of courses tailored to meet diverse needs, the Customer Service Officer courses in Darwin are here to help you embark on a fulfilling journey in the customer service industry. Take your first step today and explore the courses that resonate with your ambitions!