Courses for beginners
There are 9 courses available in Darwin Northern Territory for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
HLTSS00065
Infection control Skill Set (Retail)
Blended, Online
6 weeks
Unavailable
- There are no mandated entry requirements.
Courses for experienced learners
There is 1 course available in Darwin Northern Territory for experienced learners with prior experience or qualifications.
LGA40120
Certificate IV in Local Government
Online
12 months
$5,700
- There are no mandated entry requirements.
Global Training Institute
Key questions
How can I become a customer service officer?
To become a customer service officer in Darwin, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Darwin?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Darwin area that provide customer service officer training. The nearest campus is located right in the center of Darwin. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Darwin
Welcome to the vibrant world of Customer Service Officer courses in Darwin, where you can enhance your skills and knowledge in a rewarding career path. Whether you’re just starting out or looking to advance your expertise, Darwin offers various courses to help you succeed in the customer service field. With 14 distinct options available, prospective learners can choose from beginner courses and advanced qualifications tailored to meet their needs.
For those new to the industry, several beginner courses are available to set you on the right path. The Certificate III in Business BSB30120 is an excellent choice, providing foundational skills in communication and teamwork. Alternatively, the Certificate III in Community Pharmacy SIR30116 is perfect for those interested in health services and pharmacy interactions. Both courses are offered by reputable training providers in Darwin, including TIAWA and The Pharmacy Guild of Australia, ensuring quality training and support.
In addition to the business-oriented courses, aspiring Customer Service Officers can explore specialised options. For example, the Certificate II in Financial Services FNS20120 prepares learners for roles in finance, while the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 equips you with essential skills for retail environments. Such qualifications are not only recognised in Darwin but can also enhance employability in the broader Australian market.
If you are an experienced learner seeking to deepen your qualifications, the Certificate IV in Local Government LGA40120 is an exemplary choice that builds upon existing knowledge and provides advanced insights into local governance. This course is ideal for those looking to elevate their career in public service sectors within Darwin, supporting the local community effectively.
As you navigate the exciting options available, remember that achieving a qualification in customer service not only opens doors to various career paths but also enhances your personal growth and professional development. With supportive providers and a range of courses tailored to meet diverse needs, the Customer Service Officer courses in Darwin are here to help you embark on a fulfilling journey in the customer service industry. Take your first step today and explore the courses that resonate with your ambitions!
Further reading
Most popular retail courses
21st July 2022
