How do I become a Customer Service Officer in Geraldton?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Geraldton
The following providers offer Customer Service Officer courses in Geraldton, Western Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Australian Vocational Academy
0826
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Central Regional TAFE
52789
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- ICP31220 Certificate III in Print Communications
- LGA30120 Certificate III in Local Government
- SITXFIN007 Process Financial Transactions
- ICT20120 Certificate II in Applied Digital Technologies
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SITXCCS014 Provide Service to Customers
- FWP20616 Certificate II in Timber Merchandising
- BSBOPS404 Implement Customer Service Strategies
- SITSS00088 Online Engagement for Small Business
- BSBTEC301 Design and Produce Business Documents
- PSPETH009 Maintain and Enhance Confidence in Public Service
- 11040NAT Certificate III in Career Advancement
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- LGA50120 Diploma of Local Government (Rates)
- 22646VIC Certificate IV in EAL (Further Study)
- 10856NAT Certificate IV in English Proficiency
- AUR21120 Certificate II in Automotive Sales
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- LGA40120 Certificate IV in Local Government
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- 10728NAT Certificate II in Spoken and Written English
- FNS20120 Certificate II in Financial Services
- PSPGEN100 Manage Conflict
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITHGAM023 Attend Gaming Machines
- SIR30316 Certificate III in Business to Business Sales
Customer Service Officer careers
Are you looking to launch your career in customer service? Enrolling in Customer Service Officer courses in Geraldton can set you on a promising path towards success. With 16 courses available in the region, you can find a learning opportunity tailored to your experience level. For beginners, courses such as the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116 offer a solid foundation in essential skills needed for effective customer service roles.
For individuals new to the industry, the Geraldton area boasts 15 beginner courses designed for those without prior experience or qualifications. Noteworthy options include the Certificate III in Business (Administration) BSB30120 and the Certificate II in Financial Services FNS20120. These courses not only equip learners with practical skills but also prepare them for various job roles such as a Customer Service Representative or an Account Executive.
For experienced learners looking to advance their careers, the Certificate IV in Local Government LGA40120 provides an excellent pathway to higher roles within the customer service domain. This qualification is particularly beneficial for those aiming to become a Customer Service Manager or a Service Delivery Manager. Geraldton's vibrant job market offers opportunities across various sectors, making now the perfect time to gain additional qualifications.
In addition to the numerous training options, the customer service sector includes a variety of career paths. After completing Customer Service Officer courses in Geraldton, you may find yourself drawn to roles such as a Customer Experience Manager or a Business Relationship Manager. Each of these positions benefits from strong foundational skills and a commitment to enhancing customer satisfaction.
In conclusion, Geraldton offers a wealth of opportunities through its diverse selection of Customer Service Officer courses. By choosing to pursue these courses, you are investing in your future and equipping yourself with the necessary skills to thrive in various customer service roles. Whether you are starting fresh or looking to elevate your career, there's a course tailored for your needs within Geraldton’s educational offerings.
