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Customer Service Officer Courses in Griffith

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Griffith?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Griffith

The following providers offer Customer Service Officer courses in Griffith, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
2
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

If you're seeking to enhance your career prospects in the dynamic field of customer service, consider the diverse range of Customer Service Officer courses in Griffith. With 15 courses available, including 14 beginner options tailored for those with no prior experience, you can kickstart your journey with confidence. Popular beginner courses such as the Certificate III in Business and the Certificate II in Applied Digital Technologies equip you with essential skills that are vital in today’s customer-oriented work environment.

For those with existing experience or qualifications, you can also explore advanced training, such as the Certificate IV in Local Government. This course will help you refine your skills and prepare for leadership roles within customer service settings. Griffith, known for its vibrant community and growing job market, provides an excellent backdrop for your learning journey. By choosing a course linked to recognised training providers, you ensure you're receiving quality education that’s respected within the industry.

Explore related fields of study to further enhance your competence, such as Business courses and Customer Engagement. These categories not only complement your training but also broaden your understanding of customer service dynamics. By investing in Customer Service Officer courses in Griffith, you are setting yourself up for success in various customer service roles across different industries. Take the first step towards a rewarding career today!