How do I become a Customer Service Officer in Hobart?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Hobart
The following providers offer Customer Service Officer courses in Hobart, Tasmania.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- AUR21120 Certificate II in Automotive Sales
- ICT20120 Certificate II in Applied Digital Technologies
- BSBOPS305 Process Customer Complaints
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- 11040NAT Certificate III in Career Advancement
- SITXCCS014 Provide Service to Customers
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- PSPGEN100 Manage Conflict
- BSBSS00107 Marketing and Communication Foundations Skill Set
- LGA30120 Certificate III in Local Government
- FNS20120 Certificate II in Financial Services
- TLIE2007 Use communications systems
- BSBOPS404 Implement Customer Service Strategies
- BSB30415 Certificate III in Business Administration
- LGA30120 Certificate III in Local Government (Rates)
- FWP20616 Certificate II in Timber Merchandising
- 10856NAT Certificate IV in English Proficiency
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SITXFIN007 Process Financial Transactions
- BSBWRT311 Write simple documents
- SITSS00088 Online Engagement for Small Business
- AUR20116 Certificate II in Automotive Administration
- SITHGAM023 Attend Gaming Machines
- LGA40120 Certificate IV in Local Government
- BSBTEC301 Design and Produce Business Documents
Customer Service Officer careers
If you're looking to embark on a rewarding career in customer service, the range of Customer Service Officer courses in Hobart will equip you with the skills needed to excel in this field. With 16 courses available, including beginner options such as the Certificate III in Business and the Certificate II in Applied Digital Technologies, individuals with no prior experience can quickly gain the knowledge necessary to begin their journey as a Customer Service Officer. Advanced learners can also benefit from courses like the Certificate IV in Local Government, catering to those with existing qualifications in the field.
These courses are offered by reputable training providers, such as Rhodes Business School, The Pharmacy Guild of Australia, and GYC, which delivers the Certificate II in Applied Digital Technologies. By selecting a course from one of these esteemed institutions, you can be confident in the quality of education you will receive, enabling you to thrive in various customer service roles.
Upon completing your training, you'll find a variety of job opportunities available in Hobart. Potential roles include a Customer Relationship Manager, Customer Service Representative, or perhaps even a Service Delivery Manager. The skills acquired through the Customer Service Officer courses in Hobart can lead to fulfilling careers in customer-focused environments, ensuring you are well-prepared for the demands of today’s job market. Explore your options today and take the first step towards a successful career in customer service.