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Customer Service Officer Courses in Hobart

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Hobart?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

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To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

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Further reading

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Customer Service Officer careers

If you're looking to embark on a rewarding career in customer service, the range of Customer Service Officer courses in Hobart will equip you with the skills needed to excel in this field. With 16 courses available, including beginner options such as the Certificate III in Business and the Certificate II in Applied Digital Technologies, individuals with no prior experience can quickly gain the knowledge necessary to begin their journey as a Customer Service Officer. Advanced learners can also benefit from courses like the Certificate IV in Local Government, catering to those with existing qualifications in the field.

These courses are offered by reputable training providers, such as Rhodes Business School, The Pharmacy Guild of Australia, and GYC, which delivers the Certificate II in Applied Digital Technologies. By selecting a course from one of these esteemed institutions, you can be confident in the quality of education you will receive, enabling you to thrive in various customer service roles.

Upon completing your training, you'll find a variety of job opportunities available in Hobart. Potential roles include a Customer Relationship Manager, Customer Service Representative, or perhaps even a Service Delivery Manager. The skills acquired through the Customer Service Officer courses in Hobart can lead to fulfilling careers in customer-focused environments, ensuring you are well-prepared for the demands of today’s job market. Explore your options today and take the first step towards a successful career in customer service.