All careers

Customer Service Officer Courses in Tamworth

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Tamworth?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tamworth

The following providers offer Customer Service Officer courses in Tamworth, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
2
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular retail courses

21st July 2022

How to start a career as a Medical Receptionist

7th December 2021

All customer service officer courses

Customer Service Officer careers

If you're seeking to build a rewarding career in customer service, there are excellent options available with Customer Service Officer courses in Tamworth. Whether you are a beginner with no prior experience or looking to enhance your existing skills, this region offers a variety of courses tailored to meet your needs. For newcomers, the Certificate III in Business BSB30120 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 are popular choices that equip participants with essential skills for effective customer interactions.

For experienced individuals seeking to advance their credentials, the Certificate IV in Local Government LGA40120 is an ideal option that prepares candidates for more complex roles. Many courses are offered through esteemed training providers, including TCC, ensuring that you receive quality education in a supportive environment. The courses are conveniently located in Tamworth, making it accessible for local learners looking to upskill or enter the workforce.

With a total of 15 Customer Service Officer courses available in Tamworth, learners have the flexibility to choose a pathway that aligns with their career aspirations. From the Certificate II in Financial Services FNS20120 to specialised short courses like the Process Financial Transactions SITXFIN007, there is something for everyone. Don't miss the opportunity to further your career in customer service; explore the full range of Customer Service Officer courses in Tamworth today by visiting this link.