How do I become a Customer Service Officer in Wangaratta?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Wangaratta
The following providers offer Customer Service Officer courses in Wangaratta, Victoria.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SIR30316 Certificate III in Business to Business Sales
- PSPETH009 Maintain and Enhance Confidence in Public Service
- ICT20120 Certificate II in Applied Digital Technologies
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SITSS00088 Online Engagement for Small Business
- LGA30120 Certificate III in Local Government (Leadership & Management)
- BSBOPS404 Implement Customer Service Strategies
- BSB30415 Certificate III in Business Administration
- 10856NAT Certificate IV in English Proficiency
- 11040NAT Certificate III in Career Advancement
- ICP31220 Certificate III in Print Communications
- LGA40120 Certificate IV in Local Government
- BSBWRT311 Write simple documents
- LGA30120 Certificate III in Local Government
- HLTSS00065 Infection control Skill Set (Retail)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- LGA50120 Diploma of Local Government (Rates)
- BSBOPS305 Process Customer Complaints
- AUR20116 Certificate II in Automotive Administration
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- TLIE2007 Use communications systems
- LGA30120 Certificate III in Local Government (Rates)
- 10728NAT Certificate II in Spoken and Written English
Customer Service Officer careers
If you're looking to start a rewarding career in customer service, consider enrolling in Customer Service Officer courses in Wangaratta. With a variety of courses offered by reputable training providers, such as MP Training and Recruitment, you can gain the skills and knowledge necessary to excel in this dynamic field. These courses are designed not only to equip you with the practical expertise needed for effective customer interactions but also to enhance your employability in Wangaratta’s growing job market.
Wangaratta, located in the beautiful North East Victoria region, is home to a thriving economy, making it an ideal place to launch your career as a Customer Service Officer. Local businesses are continually seeking skilled individuals who can provide excellent customer support. By completing your training with renowned providers like MP Training and Recruitment, you can gain a competitive edge. With access to hands-on training and insights into best practices in customer service, you’ll be well-prepared to meet the demands of local employers.
The diverse offerings of Customer Service Officer courses in Wangaratta ensure that there’s something to suit everyone, regardless of whether you're new to the field or looking to enhance your existing skills. With a total of 14 courses available, you’ll have plenty of options that are tailored to meet industry standards. Take the first step towards a fulfilling career by exploring the courses available today and discover how you can make an impact in Wangaratta’s customer service sector.