Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates.

Gain hospitality leadership and F&B operational skills with the SIT50422 Diploma of Hospitality Management (Food and Beverage). This nationally recognised diploma is great for duty managers, Food and Beverage Managers, or even restaurant and cafe owners. During your studies you will learn how to roster and lead a team of staff, ensure business compliance, manage customer service, and oversee food and beverage operations. You’ll also gain hands-on technical skills in F&B service (depending on available electives and career interests). Enquire now for the list of study units, your eligibility for subsidised training, and upcoming course dates.

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos. The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.

The SITHGAM023 Attend Gaming Machines unit details the requirements for maintaining gaming machines, processing payouts, ensuring gaming area security, and advising on available games. It is applicable in gaming venues, where attendants operate under supervision, adhering to established procedures. The unit encompasses electronic data transfer (EDT), data retrieval and promotion systems, as well as player tracking and government monitoring systems. Enquire now for a full list of entry requirements and available enrolment dates.

The SITXFIN007 Process Financial Transactions covers the skills and knowledge required to accept and process payments for products and services, and to reconcile takings at the end of the day. It applies to all tourism, travel, hospitality, and event sectors, primarily targeting frontline sales and operations personnel working with some independence and limited supervision, as well as those working under close supervision. Enquire now for a full list of entry requirements and available enrolment dates.