About Tamworth Community College

This qualification is ideal for individuals who are interested in gaining employment in a business administration, receptionist or personal assistant role, or for those who may already be working in these areas and would like to gain a formal qualification.

The Certificate III in Business is comprised of 13 units of competency and provides participants with a wide range of essential business skills including; understanding and participating in WHS practices, delivering customer service, working effectively with others, and becoming familiar with the basic Microsoft Office suite.

The Certificate IV in Business is designed for individuals who would like to expand their existing skills and knowledge in a range of business undertakings.

Students will undertake activities and assessments designed to:

• Increase their ability to work effectively and communicate in a team environment
• Develop skills needed to support and guide others
• Improve their time management and ability to work independently
• Learn to read, interpret, write, and present reports

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

Focus on the key attributes required of managers to prepare you to confidently and effectively lead a team. Including negotiating skills, problem solving and decision making, training and developing your team and prioritising your time to achieve your workplace goals.

The Diploma of Training Design & Development provides experienced training developers with a pathway to extend their VET careers.

This qualification reflects the roles of training developers and instructional designers who are responsible for analysing training needs and designing training solutions and products to meet workplace capability requirements, and evaluating the effectiveness of training programs.

The Diploma of Leadership and Management provides participants with comprehensive knowledge and skills in management processes.

Students completing this course may already have some formal training but need to take the next step in their education to progress in the workplace, or may have been acting in a management role for some time and would like to formalise their skills.

This qualification will provide participants with the skills and knowledge to work as qualified Trainers and/or Assessors for Registered Training Organisations (RTO’s).

The course is primarily designed for people who are required by their workplace to develop skills in the delivery of training and assessment programs or for people who want to develop skills for future work prospects.

The Certificate II in Skills for Work and Vocational Pathways is designed for students who require further skills development to prepare for workforce entry or vocational training pathways.

The core units focus on providing students with training in the use digital technology for routine workplace tasks, responding to workplace problems, basic workplace mathematics, effectively interacting with colleagues and reading, writing and responding to routine workplace information.

The Certificate I in Skills for Vocational Pathways provides students with the foundation skills required to prepare for a vocational pathway or further foundation skills development.

The core units focus on building skills in the use of digital technology in the workplace, the use of simple mathematics for work, participating in simple workplace interactions and reading, writing and responding to basic workplace information.

The Certificate I in Access to Vocational Pathways provides students with the foundation skills needed to access a vocational learning pathway.

The core units focus on building skills in the use of digital technology in the workplace, the use of whole numbers and money for work, engaging in basic workplace exchanges and reading, writing and responding to basic workplace information.

Targeted at coordinators, advisors and facilitators, expect practical, industry relevant training to develop the skills and knowledge required to interpret and apply WHS practices.

Through completing a first aid course, you will gain the skills and knowledge required to provide a first aid response, recognise and respond to life-threatening emergencies and perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines.

The Certificate II in Workplace Skills has been designed to equip students with introductory office and reception skills to gain employment in roles such as administration assistant, data entry operator, customer service clerk, office junior or receptionist.

Students will learn about the different procedures in business, gain valuable customer service skills and learn how to become proficient in the use of office technology such as computers and printers.

This qualification is ideal for individuals who are interested in gaining employment in a business administration role, or for those who may already be working in business administration and would like to gain a formal qualification.

The Certificate III in Business (Administration) is comprised of 13 units of competency and provides participants with a wide range of essential business admin skills including; understanding and participating in WHS practices, delivering customer service, working effectively with other people, and becoming familiar with the basic Microsoft Office suite.

The Certificate IV in Business (Administration) is designed for individuals who would like to expand their existing skills and knowledge in the business administration sector, focusing on vital administration skills to add to everyday work life.

Throughout this course students will undertake activities and assessments designed to increase their communication and customer service skills such as writing business documents and referring enquiries. Expect to develop your ability to solve problems, work as part of a team, plan and organise, and manage your workload.

The Certificate I in Workplace Skills has been designed to provide a range of introductory skills and knowledge to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. This course will prepare students for further study and equip them with the foundation skills to work in a range of entry-level administrative positions.

RSA training is mandatory for everyone in NSW who sells, serves and supplies alcohol.

This includes, but is not limited to, licensees, managers, service staff, security staff, promotional staff and volunteers.

During this course you will cover the context of RSA in NSW, legislative framework for RSA, the impact of alcohol and alcohol abuse, preventing intoxication and underage drinking and implementing responsible service of alcohol strategies.

This course is a must for those who directly handle food or food contact surfaces such as cutlery, plates and bowls during the course of their daily work activities.

This includes cooks, chefs, caterers, kitchen stewards, kitchen hands, bar, and food and beverage attendants.

During this course students will cover the skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses.

In this course, you will cover the skills and knowledge required to recognise emergencies, report emergencies and take appropriate action during emergency situations, such as small fires that can be controlled using a fire extinguisher.

You will cover preparing for emergency situations, reporting emergencies, responding to emergency warnings and advice, choosing the most appropriate course of action and evacuating from a danger area, identifying and assessing an emergency, safely confining emergencies, using initial response equipment and reporting on the facility's emergency response.

A white card (or general construction induction training card) is required for workers who want to carry out construction work.

This qualification provides participants with the knowledge and skills required to work effectively in the financial services industry. Focusing on core administration and accounting skills, students will learn to design and produce business documents, perform financial calculations and contribute to the health and safety of others.

Through completing a first aid course, you will gain the skills and knowledge required to provide a first aid response, recognise and respond to life-threatening emergencies and perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines.

Learn the skills and knowledge required to prepare for and provide medication assistance, complete medication documentation and support a client to self-administer medication.

RCG training is mandatory if your work duties involve gaming machines. This includes, but is not limited to licensees, staff with gaming machine duties, staff who pay out winnings and staff who patrol or serve in the gaming machine area.

During this course you will cover the context of RCG in NSW, legislative framework, harm minimisation, how to recognise gambling problems and addiction, and strategies to conduct gambling responsibly.

The Diploma of Vocational Education & Training builds students’ training and assessment capability within Registered Training Organisations (RTOs) and other providers of training.

This qualification reflects the roles of experienced practitioners delivering training and assessment services usually within Registered Training Organisations (RTOs) apart of the vocational education and training (VET) sector.

Food laws in NSW require businesses in the hospitality and retail food service sectors that process or sell food at the retail level, to appoint at least one trained Food Safety Supervisor (FSS).

This course is designed for students who have been working in the hospitality or retail food sectors and have successfully completed the Food Handling Level 1 course and hold SITXFSA005 Use hygienic practices for food safety, or SIRRFSA001 Handle food safely in a retail environment, and also for students who already hold a FSS certificate that is due to expire.

During this practical course students will learn to extract and serve espresso coffee beverages including long black, cappuccino, latte, macchiato and mocha using commercial espresso machines and grinders.

You will also cover advising customers and taking orders, selection and preparation of beans and milk, and equipment cleaning and maintenance.

This course is a must for those working in operational roles undertaking work in confined spaces. Confined spaces can be found in vats, tanks, pits, pipes, chimneys, silos, sewers, shafts, wells, pressure vessels, trenches and tunnels.

Cover the skills and knowledge required to enter and work safely in confined spaces, including safety requirements, signage, equipment use, maintaining communication, exiting, clean up, record keeping and legislation.

This practical course provides students with the skills and knowledge to prepare and serve a range of teas, non-espresso coffees and other non-alcoholic beverages. Students will learn how to select ingredients and equipment, and use a range of methods to make and present drinks.

This unit covers the skills and knowledge required to design and to develop assessment tools used to guide the collection of quality evidence, including their application in formative, summative and recognition of prior learning (RPL) assessment.

This course is designed for experienced training professionals who are responsible for the development of training and assessment products and services.

This course has been designed for those working in operational roles where they are required to perform work at any height where there is a potential to fall and cause injury, fall from one level to another, work in elevated work platforms or work from scaffold.

Cover the skills and knowledge required to work safely at heights including safety requirements, site inspection, signage, PPE, access, use of equipment, clean up and legislation.

This course provides the skills and knowledge required to work safely in the vicinity of live electrical apparatus as a non-electrical worker.