How do I become a Customer Service Representative in Tasmania?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Tasmania
The following providers offer Customer Service Representative courses in Tasmania.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- BSB30120 Certificate III in Business (Customer Engagement)
- Customer Experience: Elevate
- BSB30412 Certificate III in Business Administration
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- BSBOPS305 Process Customer Complaints
- BSB20211 Certificate II in Customer Contact
- 11074NAT Certificate III in Applied Language
- 10949NAT Certificate II in Applied Language
- BSB30120 Certificate III in Business (Upgrade)
- BSB30120 Certificate III in Business (Office Environment)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- SIR30216 Certificate III in Retail
- SIRXMKT001 Support Marketing and Promotional Activities
- 11039NAT Certificate II in Career Preparation
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- FNS30515 Certificate III in General Insurance
- BSBSS00094 Cyber Security Awareness Skill Set
- SITXCCS014 Provide Service to Customers
- SIR20216 Certificate II in Retail Services (Food Speciality)
- BSBOPS304 Deliver and Monitor a Service to Customers
- FWP30616 Certificate III in Timber Merchandising
- BSB30415 Certificate III in Business Administration
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- BSBOPS404 Implement Customer Service Strategies
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- 10937NAT Diploma of English Proficiency
- Undergraduate Certificate in Business
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- BSB30115 Certificate III in Business
Customer Service Representative careers
If you're looking to kickstart your career in customer service, the range of Customer Service Representative courses in Tasmania offers excellent options for both beginners and experienced learners. With 20 courses available in this vibrant region of Australia, you'll find a qualification that suits your needs, whether you're just stepping into the workforce or looking to expand your skills.
For beginners, there are numerous entry-level courses such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement). These courses provide the foundational skills required to excel in various customer-facing roles and are designed for learners with no prior experience. You might also explore the Customer Experience: Elevate course, which focuses on enhancing your customer interaction skills.
As you progress in your career, additional qualifications such as the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support cater to experienced individuals looking to advance further. These advanced courses provide specialised knowledge that can open doors to various roles, including Customer Relationship Manager and Customer Service Manager.
Tasmania’s diverse job market offers plenty of opportunities once you've completed your training. Roles such as Retail Assistant, Store Manager, and Retail Supervisor are just some of the exciting positions available to graduates of customer service training. Additionally, the skills learned can also lead to careers as Account Managers or even Business Relationship Managers.
By pursuing Customer Service Representative courses in Tasmania, you're not just gaining a qualification; you're joining a community focused on building excellent customer experiences. With qualified training providers ensuring high-quality education, you’ll be well-equipped to enter the fields of Business, Retail, and Customer Engagement. It’s time to take the first step towards a rewarding career in customer service right here in Tasmania!