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Customer Service Representative Courses in Tasmania

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Tasmania?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tasmania

The following providers offer Customer Service Representative courses in Tasmania.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Work & Training
1126
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
NDA Training Tasmania
60034
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to kickstart your career in customer service, the range of Customer Service Representative courses in Tasmania offers excellent options for both beginners and experienced learners. With 20 courses available in this vibrant region of Australia, you'll find a qualification that suits your needs, whether you're just stepping into the workforce or looking to expand your skills.

For beginners, there are numerous entry-level courses such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement). These courses provide the foundational skills required to excel in various customer-facing roles and are designed for learners with no prior experience. You might also explore the Customer Experience: Elevate course, which focuses on enhancing your customer interaction skills.

As you progress in your career, additional qualifications such as the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support cater to experienced individuals looking to advance further. These advanced courses provide specialised knowledge that can open doors to various roles, including Customer Relationship Manager and Customer Service Manager.

Tasmania’s diverse job market offers plenty of opportunities once you've completed your training. Roles such as Retail Assistant, Store Manager, and Retail Supervisor are just some of the exciting positions available to graduates of customer service training. Additionally, the skills learned can also lead to careers as Account Managers or even Business Relationship Managers.

By pursuing Customer Service Representative courses in Tasmania, you're not just gaining a qualification; you're joining a community focused on building excellent customer experiences. With qualified training providers ensuring high-quality education, you’ll be well-equipped to enter the fields of Business, Retail, and Customer Engagement. It’s time to take the first step towards a rewarding career in customer service right here in Tasmania!

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